seasalt

enderson

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Joined: 11/18/2009

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we had a carefree eclipse awning installed on a fleet wood RV with a kitchen slide. the original awning rail is installed on the roof so the awning would clear the slide out. (had a manual 2step A&E awning)
when the new eclipse was installed they used the same rail but the awning arms are higher and the tube sticks out about 9 ins from the roof so much so that now the metal wrap that came with the awning only wraps about halfway around the material which is suppose to protect the material while traveling.
my concern is since it is so far out will the constant wind while traveling affect the material by tearing it or fraying it since it is not wrapped fully and sticks up so high. we travel approx. 8000 miles a year.
i wrote and spoke to carefree already and sent them pictures and they already stated that it is improperly installed and they will warranty the motor and switches etc but will not warranty if there is any damage done to the material due to possible wind damage.
we like the awning and the convenience of it but want this to last many years for what the price was. sure would hate to have to replace it in a few years.
attached is some pictures of it. any thoughts or ideas from anyone would be appreciated or if anyone had a similar install.
also hoping we don't get a whistle from it while traveling from wind noise


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fredbon

Pacific Northwest or SoCal

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Joined: 09/21/2001

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I am afraid this will be bucket of worms down the road. Carefree has stated the unit was improperly installed-bottom line.
Fred
Fred and Bonnie
Frankie & Sun Yao Ting, (The Cats)
2005 Dolphin LX 6375
2006 Saturn VUE
As I've Matured... I've learned that artificial intelligence is no match for natural stupidity.
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Deen

Vancouver, WA

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Joined: 12/07/2000

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Dealer did a crummy job, it needs to be reinstalled according to the installation instructions. No way should it be installed that way and a side wind will rip it off. Carefree says it's wrong too and they're saying part of the warranty is void already.
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tahiti16

Camarillo, CA

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Joined: 06/23/2008

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Take it back to whoever installed it and show them Carefree's statement and then tell them to fix it. You paid for an install and you expect the install to meet the manufacturer's requirements.
Ray, Cheryl, Cory & of course Miss Molly the four-legged child
2006 Dolphin 36' F53 V10 5 speed auto 2 slides 7.5 KW genset
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Home Skillet

Pearland Texas

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Joined: 10/21/2004

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It looks like the vertical arms are too long.
They need to be shortened, which would allow the roller to drop down.
2005 Gulf Stream Conquest 31ft
BigFoot Levelers,SmarTire,Bilstein Shocks,Trans temp guage,Lowrace iWAY
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Movin' on

western Ohio

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Joined: 07/13/2005

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I would be very unhappy with this installation. What were they thinking to have it so high on top of the RV. Since it is done wrong, can you get them to redo it? I sure would try.
2000 Newmar Dutchstar 3365 V-10/Banks
2004 Saturn Vue V6
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jauguston

Bellingham, WA

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Joined: 07/03/2005

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It is not hard to see it is improperly installed. The new arms were installed too high.
We upgraded to the Eclipse arm set and love it.
Jim
Jim, Sharon and Buddy the Yorkie
1999 Gulfstream Sun Voyager 31' ISB Cummins 275
AIMS 2500w inverter 4-6v GC batteries
4-Kyocera 130w solar panels SB3024iL MPPT controller
Pressure Pro TPMS
1987 Suzuki Samurai tintop Toad w/VW 1.6 turbo diesel power
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knotdodger

North Carolina

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Joined: 06/06/2007

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We have one and love it. I don't know the cost but they ain't cheap.
That would scare me. I believe I would have the folks make that installation right.
Larry & Cindy
Safari Cheetah 38PDQ.
Towing a Jeep Wrangler.
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Sully2

Cincinnati

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Joined: 01/20/2003

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Im with the rest of the gang here....Id be hostile over a cob job such as that. Take it back....make them do it correctly.
2000 Country Coach Allure; Cummins ISC 330 HP; 71/2 - 8 MPG regardless
2002 Jeep Liberty
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Toolslinger

Portland, Oregon

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Joined: 02/24/2005

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It looks to me like the head is facing out instead of in. If the head of each side was rotated 180 (actually swapping end for end)it would sit up against the roof. Electrically it would be necessary to reverse 2 wires so what is now EXTEND would then be RETRACT to make it work correctly.
That installation does not inspire me with a desire to go to that shop. BTW, where is enderson?
38' 2 slides w/"voice" activated awning & 2 flat screen HD TV's, Kenwood DNX5120 sound w/GPS, cell booster, Airtabs, Banks & other upgrades
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