Good Sam Club Open Roads Forum: Camping World Poor Customer Service
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Open Roads Forum  >  Camping World Accessories

 > Camping World Poor Customer Service

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johntichy

Florida

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Joined: 02/05/2012

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Posted: 03/25/12 12:13pm Link  |  Print  |  Notify Moderator

bob213 wrote:

My only complaint about CW is after paying for the President's Club membership, they closed up shop and left town. Now we don't have a CW close by. With Marcus in our corner, I would certainly consider having CW work on my unit if they were in our area. We're in the Central Valley, Ca. and they are gone. Kudos to Marcus for helping resolve problems.


Kudos?? Please. This should not have been an issue from the get go! CW has serious management issues. Only family owned and service centers that pay their employees a fair wage will have craftsmen.

mlemonis

lincolnshire, IL

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Posted: 03/25/12 01:36pm Link  |  Print  |  Notify Moderator

Vic

We don't need a rubber meets the road analogy. I think we get what the issue is and hunter11 will be taken care of. The purpose of this forum is for people to get issues resolved to their satisfaction not to have people make critical comments without suggestions

If you are unhappy with something I want to resolve YOUR issue myself


Marcus Lemonis
Chairman and CEO FreedomRoads, Camping World and RVs.com

mlemonis

lincolnshire, IL

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Posted: 03/25/12 01:38pm Link  |  Print  |  Notify Moderator

Bob213
Please email me so I can resolve your unhappiness

Chiefcpo

Huntsville, Alabama

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Posted: 03/25/12 03:30pm Link  |  Print  |  Notify Moderator

Can only say CW in Robertsdale
,Al is doing a great JOB. They already have my parts in for may job.

mlemonis

lincolnshire, IL

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Posted: 03/25/12 03:37pm Link  |  Print  |  Notify Moderator

Johntichy

What's the issue
I still have not heard how I can help
Btw this is a family owned business

Please email me with whatever your issue is

NC Hauler

Asheville NC

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Posted: 03/25/12 06:51pm Link  |  Print  |  Notify Moderator

Hey, tickled to death here in the Asheville NC area, Camping World was opened where Todds RV and Marine used to be ...best thing that could have happened around here. Had a Winegard SK3005 put on the roof of my 5er and am now getting a Splendide 2100XC washer/dryer combo put in...so far, I'm loving it....even have a thread about the Camping World in Asheville and several of us met there this past Saturday....Again, really happy Camping World decided to open one of their Stores in that location...


Jim & Kathy
2013 Dodge 3500DRW Longhorn 4X4/CC/LB/Aisin tranny/4:10/Cummins: 385HP/850TQ
06 HR Presidential Suite 37RLQ/ 4 slide/ dual pane windows/Winegard SK3005 Satellite/Splendide XC2100 W/D
Boxers;Buddy& Sheba II
USAF 71-75 Nam Vet

WVU fan

wbwood

Mooresville/Troutman, NC area

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Posted: 03/26/12 03:12am Link  |  Print  |  Notify Moderator

NC Hauler wrote:

Hey, tickled to death here in the Asheville NC area, Camping World was opened where Todds RV and Marine used to be ...best thing that could have happened around here. Had a Winegard SK3005 put on the roof of my 5er and am now getting a Splendide 2100XC washer/dryer combo put in...so far, I'm loving it....even have a thread about the Camping World in Asheville and several of us met there this past Saturday....Again, really happy Camping World decided to open one of their Stores in that location...


Wish we could of been there, but we had prior plans...camping plans that is! hehe


Brian
RVing Illustrated
2010 Keystone Sprinter Select 31BH
2001 Coleman Santa Fe

NC Hauler

Asheville NC

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Posted: 03/26/12 03:16am Link  |  Print  |  Notify Moderator

wbwood wrote:

NC Hauler wrote:

Hey, tickled to death here in the Asheville NC area, Camping World was opened where Todds RV and Marine used to be ...best thing that could have happened around here. Had a Winegard SK3005 put on the roof of my 5er and am now getting a Splendide 2100XC washer/dryer combo put in...so far, I'm loving it....even have a thread about the Camping World in Asheville and several of us met there this past Saturday....Again, really happy Camping World decided to open one of their Stores in that location...


Wish we could of been there, but we had prior plans...camping plans that is! hehe



if you get by here, shoot me a PM, maybe several of us could meet up there, it would be fun.

have a great day...

Kit Carson

Northwest Louisiana

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Posted: 03/26/12 08:18am Link  |  Print  |  Notify Moderator

I am disappointed to hear the adverse customer service at New Braunfels, Tx. My son and his family live in Cibolo which is very close to the store. I was thinking of having CW install bilstein shocks on my motorhome but now I am wondering. I am interested to see how this comes out...


KIT CARSON
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ARS: KE5VLE
NORTHWEST LOUISIANA

Bwright29

Florida

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Posted: 03/26/12 08:58am Link  |  Print  |  Notify Moderator

Hunter11,
I apologize for the service you have recieved at our store. It is unacceptable for us not to follow up. We will get this right. I will have someone contact you today with an update. If we do not resolve this to your satisfaction please give me a call at 813-390-6774.

Thanks,

Bruce Wright
VP Customer Service

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