Edosmar

Michigan

Full Member

Joined: 09/25/2007

View Profile


Good Sam RV Club Member
Offline
|
I have a Coachmen 2010 class C RV. It has a Chevy base. On the side of the RV near the door is a sign that says Workhorse. I just returned from a Goodyear truck repair shop where I took my Rv in for a front end alignment. They told me I had a wheel bearing that needed replacement. Called local Chevy dealer that sent me to another dealer that sent me to another dealer that sent me somewhere else. It seems that no one knows who if anyone is responsible for warranty work on the the part of the motorhome with Chevy and Workhorse stickers on it. Anyone ever had this problem and find out just what we have for warranty if anything?
|
Dakzuki

Carnation, Wa, USA

Senior Member

Joined: 11/01/2002

View Profile


Good Sam RV Club Member
Offline
|
Edosmar wrote: I have a Coachmen 2010 class C RV. It has a Chevy base. On the side of the RV near the door is a sign that says Workhorse. I just returned from a Goodyear truck repair shop where I took my Rv in for a front end alignment. They told me I had a wheel bearing that needed replacement. Called local Chevy dealer that sent me to another dealer that sent me to another dealer that sent me somewhere else. It seems that no one knows who if anyone is responsible for warranty work on the the part of the motorhome with Chevy and Workhorse stickers on it. Anyone ever had this problem and find out just what we have for warranty if anything?
That is not uncommon. The big myth about Ford and Chev class C RVs is you can go to any Ford/Chev dealer to get them worked on. You have just learned the truth. You need to find a dealer that will work on trucks and RVs (look for a truck dealer) to get your warranty work done.
2011 Itasca Navion 24J
95 Chinook Premier
|
ronfisherman

SE Michigan

Moderator

Joined: 06/05/2006

View Profile


Good Sam RV Club Member
Offline
|
Give Workhorse a call.
I put my zip code in the link above. Gave me a few location in MI. One just 2 miles from my home.
2004 Gulf Stream Endura 6340 D/A
TST tire pressure monitor system
Kodiak Chassis Class C Forum
|
NC-Hawk

Crystal Coast of North Carolina

Senior Member

Joined: 11/03/2001

View Profile


|
The Service Manager at 'Sale Chevrolet' in Kinston NC repeatedly 'told' me that my 2004 Chevrolet 3500 Express cutaway van WAS NOT a 'Chevrolet'. 
Yes, there ARE Chevrolet service manager 'idiots' out there.
Fortunately, I've found an excellent service manager AND service at 'Kurtis Chevrolet' in Morehead City, NC.
IMHO? If they can't recognize their own product, look elsewhere. You'll save yourself some grief in the long run.
Hawk & (We're not in Kansas anymore) "Toto"
'58 Canvas Tent (gone),'74 Dodge Van Conversion (gone), '94 Savanna TT & '96 Ford PSD TV (gone).
'04 Chevy BT Cruiser 5211B.
~ Retired! Now it's 6 Saturdays and a Sunday. ~
|
Handbasket

Asheville, NC

Senior Member

Joined: 01/17/2003

View Profile

|
There's probably a phone number in your GM owner's manual that you can call for assistance with finding service. Yes, it will almost surely need to be a dealer that sells & services trucks.
Jim, "Old age... no place for wimps!"
'06 Tiger CX 'C Minus' on a Silverado 2500HD 4x4, 8.1 & Allison (aka 'Loafer's Glory') www.tigervehicles.com
|
|
|
Edosmar

Michigan

Full Member

Joined: 09/25/2007

View Profile


Good Sam RV Club Member
Offline
|
Ended up talking to GM at 800 862 4389. They said Rv was covered under GM warranty and called dealer to explain to them that if it said Chevy on it it is covered. The only thing the GM rep said about Workhorse covering some warranty work was some units built in 1999.
|