Good Sam Club Open Roads Forum: Class A Motorhomes: TRVN malware removal
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Open Roads Forum  >  Class A Motorhomes

 > TRVN malware removal

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chris85am

Fleetwood, Pa

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Posted: 11/04/09 07:00pm Link  |  Print  |  Notify Moderator

I love both RV.NET & TIFFIN forum. I wish them the best in getting rid of the virus.


2004 Phaeton Tiffin 35RH-Cat motor
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Rob&Sue

Weston, Florida

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Posted: 11/04/09 07:30pm Link  |  Print  |  Notify Moderator

Johnny T and the other Mods THANK YOU very much for alloying this to be posted here.

I'm not sure exactly how the malicious software was initiated when one entered TRVN. Hopefully, the Admins will be able to shed some additional light once TRVN is back online. Somehow, my AVG Internet security software did not see the program as a threat. However, Malwarebytes' Anti-Malware software, from my aforementioned corrective link, had no problem identifying, removing and quarantining it.

sfischer

Stafford, VA

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Posted: 11/04/09 07:39pm Link  |  Print  |  Notify Moderator

Rob, thanks for posting. I, too, clicked on the "new topics" and guess I was just lucky. I saw the d/l begin and immediately closed the browser. Haven't seen any ill effects like you described, so I think I might have killed it before I got infected.


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socal114

So. Cal.

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Posted: 11/04/09 08:07pm Link  |  Print  |  Notify Moderator

Rob,

I was on TRVN Sunday a.m. when the malware infection hit. Needless to say, I was also infected. I was referred to an anti-malware program (Adaware). After downloading/scanning, it seemed to remove the "Cyber Security" crap, but I continued to get never ending popups when I went to virtually all websites. I was about to have my laptop hard drive wiped when I came across this thread. I went through the 20 step process, which identified 17 malicious objects pertaining to "Cyber Security" that were not identified by Adaware. My laptop now appears to be clean and the popups have stopped. You continue to be a huge asset to TRVN and the rv community. THANK YOU, THANK YOU, THANK YOU!!!

Jeff


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AZPops

Southwest

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Posted: 11/04/09 08:54pm Link  |  Print  |  Notify Moderator

How does RV.NET avoid infection?

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Rob&Sue

Weston, Florida

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Posted: 11/05/09 04:46am Link  |  Print  |  Notify Moderator

A good firewall on the server.

fr8rplt

Gulf Shores Al

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Posted: 11/05/09 08:21am Link  |  Print  |  Notify Moderator

I am pretty computer challanged and have been infected with the Cyber crap. I down loaded the removal instructions but cannot find the windows task manager to get started? Also where is Registry Editor and Windows Command prompt? HELP!!!!!!!!
Tom


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Rob&Sue

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Posted: 11/05/09 09:35am Link  |  Print  |  Notify Moderator

Now that you have printed out the removal instructions, the 20 steps, go back an click on my link earlier in this post. This will bring you to the 20 steps and you will be able to readily click on the additional links in steps #2, 4 and 9. Once those links download the additional software to your computer they should be in your browser Downloads folder. At that point, click on them and Save them to the default location on your computer. The instructions and new software should essentially walk through the 20 steps.

In step 7, the file is not called tsc.exe. I believe it was cs.exe but more importantly look for the SHEILD icon to the left of the file name. It's the file you need to remove.

Sully2

Cincinnati

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Posted: 11/05/09 09:44am Link  |  Print  |  Notify Moderator

FORMAT C:/ ! That will fix it every time!


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jcamp123

Putnum County, New York

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Posted: 11/05/09 03:23pm Link  |  Print  |  Notify Moderator

Most free virus and firewall programs will not pick up Malware. This is where you get what you pay for. Zone Alarm has a program called Force Field which you can get by itself or part of Zone Alarm Extreme. It will stop all Malware and also stop any program from hijacking your browser.
Joe


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