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 > Your search for posts made by 'N6WT' found 16 matches.

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RE: My windshield nightmare.

And let me also add. DO NOT CALL A "National company" you find on the internet. Find a local company and go with them!
N6WT 12/02/20 10:37am Class A Motorhomes
RE: My windshield nightmare.

In the end! I started telling the Windshield shop that they need to remove the windshield and reseal it. Their response was we will come to you to do a water test. Their shop was not set up to do a water test on a motorhome of my size and they did not trust me that I had adequately sealed the running lights. Fair enough. The installer came out and did the water test, he only put water on the windshield. It leaked. He scratched his head for a bit. He said he would like to seal from the outside. I figured ok. He removed the trim piece from the top of the windshield and it was obvious that the original installer had done a poor job. He put sealant across the top seam of the windshield and left. I waited 4 days to test again. It did not leak! Thank goodness!! In the end, I will say I learned something from this experiance. In speaking with a lawyer about this there are things you should not take for granted, such as warranty. Here is a link to A Consumer's Guide to Automotive Repair in California. Read it over and do your due diligence when taking your RV in for repair. I am guilty of being complacent on this. Good luck! 73 Kent N6WT
N6WT 12/02/20 10:32am Class A Motorhomes
RE: My windshield nightmare.

So the latest on this. I re-sealed the running lights. There was nothing wrong with the lights when I removed them, but to move things along I re-sealed them. I let the sealant cure for 2 days even though the instructions said it would be done in 24hrs. I water tested again. I did not spray any water on the running lights. It leaked in the same spot. I called the original glass company. the response was, "did you have the dealer look at the lights". No! I told them the windshield needs to be removed and redone. The response was well if we do that it will break. They left it at they will talk to the owner of the company. Then a call back a few mins later asking what is the VIN#. I can only guess where this is going now. I figure I will have to go with another company and send the old company the bill and then small claims court. Kent N6WT
N6WT 11/17/20 11:39am Class A Motorhomes
RE: My windshield nightmare.

But as an aside, I notice your signature includes "UPS Feeder Driver retiring in July 2016!". That was a while ago. ;)Yes a few years ago! Life is good. Pursuing my hobbies. Ham radio and offroading. More of the ham radio. https://scontent-sjc3-1.xx.fbcdn.net/v/t1.0-9/116798479_10220027972703105_3068106658186570998_o.jpg?_nc_cat=108&ccb=2&_nc_sid=b9115d&_nc_ohc=J5sjWX5p9XkAX9e2NQo&_nc_ht=scontent-sjc3-1.xx&oh=d2ccb530958f7e4d7d749ee78d6b6185&oe=5FD66875 height=600 73 GL Kent N6WT
N6WT 11/16/20 11:30am Class A Motorhomes
RE: My windshield nightmare.

I may have missed something in this thread, but in my state the insurance company is required to replace cracked windshields free of charge. I have had 3 windshields replaced since owning the MH and there were no deductible or any other charges to pay. One leaked while on a trip after having it replaced at home and another company in TN. fixed the leak. I had to call the insurance company and go to one of their recommended facilities to have it covered.I have not heard of this. However I have a different insurance company from 2017. Never the less I will call my insurance agent and see what they can do. Thanks Kent N6WT
N6WT 11/13/20 09:03am Class A Motorhomes
RE: My windshield nightmare.

I have had enough with this. I am working on a deadline. My wife and I will be moving into the motorhome in a few weeks while we are doing an 8 month remodel on our home. I need to get this done. I called another glass place and they said they would do a water test. I'm taking it to them next week. If I have to take the windshield out and it breaks I'm going to send the other company the bill. Kent N6WT
N6WT 11/12/20 10:10am Class A Motorhomes
RE: My windshield nightmare.

The latest on this. I received a phone call from the glass company. They are going to blame the running lights. Even though when I put water on the windshield I make sure no water gets on the lights. I am looking for an attorney now and I am going to reseal the lights. Kent N6WT Pressurize the interior with a fan and find the leak with soapy water.I tried yesterday and could not get any positive results. Thanks! Kent N6WT
N6WT 11/12/20 10:05am Class A Motorhomes
RE: My windshield nightmare.

I'd have a auto glass company remove the glass and clean all of the old sealer off and see if the glass fits properly. you will have to remove it anyway, give it a try.I was told by the tech, "if they remove the windshield it will break". Yes, in most cases, pulling a CORRECTLY SEALED and installed Windshield may break when removing. Since they failed to correctly seal/adhere the Glass, I doubt it will break. An Attorney will cost MORE than just paying for a new windshield. Your best bet is to have a good Shop remove and reinstall or if it breaks, install new glass. Then sue in small claims court for the cost of the correct repair. Also, contac your RV Insurance company to see if your coverage will pay for a new windshield. DougDoug Thanks for this suggestion. I have had an idea that I got from noteven. I will do an air pressure test. I can seal the area around the top of the windshield with heavy plastic I have. Then I will hook up my shop vac to blow air into it. I will then put soapy water on the outside to see if there are any leaks. Kent N6WT
N6WT 11/11/20 11:33am Class A Motorhomes
RE: My windshield nightmare.

I'd have a auto glass company remove the glass and clean all of the old sealer off and see if the glass fits properly. you will have to remove it anyway, give it a try.I was told by the tech, "if they remove the windshield it will break".
N6WT 11/11/20 10:51am Class A Motorhomes
RE: My windshield nightmare.

The latest on this. I received a phone call from the glass company. They are going to blame the running lights. Even though when I put water on the windshield I make sure no water gets on the lights. I am looking for an attorney now and I am going to reseal the lights. Kent N6WT
N6WT 11/11/20 10:30am Class A Motorhomes
RE: My windshield nightmare.

won’t do you much good now but in the future for small, repairable dings & nicks either call your insurance agent or, as i do, just call Safelight. they’ll take all your info on the phone even filing the glass claim. and in most cases cost is covered by your comprehensive coverage. if the windshield needs to be replaced then absolutely call your agent. we’ve had three windshields replaced on two previous motorho es and several dings repaired by Safelight on our current MH. SafelightWhen the windshield broke in the first place I called Safelite. I was told my local shop did not do class A motorhomes. I called today to get a quote and was told they will now do class A RV's. odd. a ding in a windshield is a ding in a windshield. maybe you spoke with an ill-informed agent. best of luck to you. What I should have said is they would not replace a windshield at the time. I did not ask about chip repair since that is not what I needed.
N6WT 11/10/20 06:29pm Class A Motorhomes
RE: My windshield nightmare.

won’t do you much good now but in the future for small, repairable dings & nicks either call your insurance agent or, as i do, just call Safelight. they’ll take all your info on the phone even filing the glass claim. and in most cases cost is covered by your comprehensive coverage. if the windshield needs to be replaced then absolutely call your agent. we’ve had three windshields replaced on two previous motorho es and several dings repaired by Safelight on our current MH. SafelightWhen the windshield broke in the first place I called Safelite. I was told my local shop did not do class A motorhomes. I called today to get a quote and was told they will now do class A RV's.
N6WT 11/10/20 12:42pm Class A Motorhomes
RE: My windshield nightmare.

Not to add insult to injury, but have you considered the potential damage all this leaking has caused? Rot, mold, etc.. Seems like it sat for a long time leaking.My RV is parked in a shed so no leaking without me knowing it. When it did a towel was put down.
N6WT 11/10/20 12:39pm Class A Motorhomes
RE: My windshield nightmare.

If your windshield leaks BADLY after replacement, no amount of inside or outside injecting of sealant will fix the leak. I HAVE NEVER HEARD OF OR SEEN ANY WINDSHIELD LEAK ATTEMPTED TO BE FIXED FROM THE INSIDE. This is based on 41 years as a RV service tech and I have seen hundreds of windshields replaced or leaks fixed. Small drip leak in heavy water or rain, you can inject black urethane and hope it fixes the leak. IF there is any moisture inside the leak area and you do not get it dry, no amount of sealant will fix the problem. Now, the best way to replace a windshield (as long as the gasket is in good repair AND/or you have a gasket. Some are glued onto the cap with no rubber gasket), you use the Urethane to seal the perimeter of the glass. IF you have a massive leak the only correct fix is to pull the Glass and redo the complete install including a new rubber seal. Patch jobs will never work. Also, you MUST let the sealant/adhesive cure for at least 6 hours before moving the RV. Overnight is best. But, if you move too soon the Urethane will not stay set and you will have leaks. Doug PS, you want it to leak? USE SILICONE:BI do have a bit of faith in the company that installed it. The latest tech also shared that the tech that originally installed it was not very competent and no longer works for them. He has been a wealth of info! At this point, I am waiting for a call back from the company that installed it. I am going to suggest that it be removed and reinstalled. I am told that will probably break the windshield so a replacement needs to be on hand.
N6WT 11/10/20 12:27pm Class A Motorhomes
RE: My windshield nightmare.

I do not see anywhere they have replaced the gasket. What year is this unit and who made it. As far as I know, there is no gasket. The tech at the company that I am working with says they only use sealant. It is a 2015 Newmar Ventana 4002. Playing Devil's advocate - you let a LOT of time lapse between repairs and not immediately validating the work had been done properly and didn't leak again. Seems like after getting it fixed you let it sit and didn't monitor for leaks right away. I understand extenuating circumstances, but after it leaked again after the first fix I would have demanded a thorough leak test the same day on the next fix. After the second time I would have escalated and sought to have them start over. If I am reading it right, 3 years and you've only had it fixed 3 times, that's a long time between repairs. Yes and I agree I did not follow up. However, I was told by the tech trying to fix the leaks that from his company it is a lifetime warranty on installation. I don't think he was supposed to say that, but he did. Also if they did not want to honor a warranty they should have told me they will not try to fix it because the warranty is expired. The last attempt was last Thursday. Kent N6WT
N6WT 11/10/20 12:12pm Class A Motorhomes
My windshield nightmare.

This all started in 2017. We were on our way to the Lake Tahoe area to visit family. We were driving on highway 395 and something hit the windshield and chipped it. While at Lake Tahoe I found a place to get the chip fixed. What I did not notice was another chip right at the edge of the windshield. While driving home to CA the windshield cracked. Never having had a windshield for a class A motorhome installed before I did a Google search. The first thing that popped up was a company that says ""Nationwide" warranty will cover you wherever you go in your travels". So I called. They sent me to a company about 50 miles north of me in Paso Robles to get the windshield replaced. The company replaced the windshield and I went home. We did not use the motorhome for a few months. Our next trip was to Canada. It rained, the windshield leaked all across the top. When we returned home I called the company that had installed it and took it back to them. It was the same person that installed the windshield that was now trying to repair it. He put sealant from the inside of the RV all along the top of the windshield. Our next couple of trips in the motorhome it did not rain. On one trip that it did rain and it leaked, not as bad as before but it did leak. I called the company that installed it and I took it back. This was about 1 3/4 years after the initial install. This time the same guy worked on it, he packed it from the outside with sealant. I watched him do it. He used a lot of sealant! I thought it won't leak this time! I was wrong! And before anyone says it is the running lights, I only spray water on the windshield and not on the lights. Fast forward to January 2020 and Covid-19. We had not used the RV. I took it out and it was wet. It leaked. I called the company that installed it. Long story short, they are now chasing the leak. Just placing sealant where it leaks and it will leak in another place. I called the Nationwide warranty company to see if they would do anything. I spoke with a couple of people and then the Warranty person who is the general manager of the company. His first question to me was why did I not call while it was under warranty. I went to the website, all it says is "our industry-leading warranty". No place on the website does it mention a time limit or what is covered. He made grand promises. He said if they cant seal it he would have one of "his guys" come look at it and he would replace the windshield. I spoke with him the last time a repair was made and he seemed like he was sincere. I have his direct number. I now call and it goes directly to voicemail and the mailbox is full. I call the company number and they give me his direct number. This has been 3 weeks trying to call him back. At this point, I am calling other companies to see how much it would cost to just replace the windshield. I am being quoted $3000 to $3500. I am contemplating legal action. I guess the moral of the story is to go with a reputable company to install it and to be sure and check if your windshield leaks after it has been replaced. Kent N6WT
N6WT 11/10/20 11:11am Class A Motorhomes
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