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RE: HwH is getting Ridiculous
YOU CALL GM OR FORD AND ATTEMPT TO DIAGNOSIS YOUR VEHICLE OVER THE PHONE AND GET PARTS. REPORT BACK. HWH IS NOT IN THE BUSINESS TO TELL RETAIL CUSTOMERS HOW TO FIX AND TO SELL PARTS. THEY DO THAT AS A CONVIENANCE. PEOPLE LIKE YOU MAKE PROFESSIONALS LIKE ME HAVE TO WAIT FOR PHONE TIME. Doug
"professionals like you...right" Little hubris going on, do we?
I don't know you, and I have no way to know if you're capable of dealing with HWH jack system problems, so there's that. What I DO know is that there's no one I can call in my area I can trust to do knowledgeable repairs on my HWH RV system.
"Take it to a dealer", you might say. Sure - and be ready for them to park it out on the "Back 40" for 3 months, then put their minimum-wage teen-age wonder with his power driver on it, and then, STILL, screw it up. Not happening.
I don't call "GM or Ford" for service issues because AUTOMOTIVE dealers are EXPECTED and REQUIRED by manufacturers to take care of problems. Comparing the automobile industry to the RV industry is apples to oranges, and YOU KNOW THAT. Once an RV leaves the factory, it's on it's own, maintenance-wise - FACT.
Your attempts to paint RV owners as clueless and helpless are less than helpful. Many of us know a lot more about our own RVs than dealers do, and trying to get any technical or service help from dealers with most of the systems in our RVs often end up a frustrating, time-consuming, and expensive dry hole.
In many instances, our only recourse with service-related issues IS to directly contact the manufacturers, and YOU know that. It's a totally different ballgame from the automotive situation.
Lastly, I've been here long enough to have seen many of your posts. I'm not sure what you think you're accomplishing here, but my impression is that your objective is to denigrate RV owners. You can guess what I think of that attitude.
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Racklefratz
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11/14/22 07:21pm |
Class A Motorhomes
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RE: The horrible roads are killing the fun.
If you think the roads here are bad, try Alaska! So bad the tow bar bracket on the jeep snapped a bolt off. Fixed and down the road we broke a bilstein shock on the jeep. Hard to dodge the potholes in the rain!
That was all I need to convince me to avoid Alaska - period.
Mind-blowing trip/scenery, sure, and a once-in-a-lifetime experience, for certain. But if conditions are so severe they break the equipment, I'll pass, thanks all the same. I don't need that.
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Racklefratz
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11/11/22 06:09pm |
Class A Motorhomes
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RE: Done!
it'll never happen again. I'll be the guy in the woods that just wants to be left alone, living off the land and away from the cesspool cities.
Meh...until someone gets appendicitis, or something equally severe.
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Racklefratz
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11/11/22 06:00pm |
Class A Motorhomes
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RE: ALWAYS something!
You must remember, all RVs are in one of the following three conditions....in any order:
1. It's broken.
2. You just fixed it.
3. It's getting ready to break.
I laughed out loud. Those are FACTS, and cracked me up (in a dark sort of way).
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Racklefratz
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11/11/22 05:49pm |
Class A Motorhomes
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RE: HwH is getting Ridiculous
People call and have no idea what year model they have or what HWH system they have and it takes time for the phone tech to wade thru and slowly get that info.
Yeah, right, let's get the pity-party going for HWH....Right.
I needed to contact someone there to figure out what I needed to fix the leaking HWH pump system in our Tiffin Bus, and it took THREE DAMNED MONTHS for anyone to finally return my call. And YOU try to justify THAT kind of "customer service"???? C'MON, MAAANNNN.
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Racklefratz
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11/11/22 05:36pm |
Class A Motorhomes
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