The laptop has dual internal Samsung 500gb SSD, one with OS (a 960 EVO = C drive) and one for storage (850 EVO = D drive) They are not RAID configured, that is, no mirror. Should I remove the data from the D drive as well as the C drive to do a clean install? I'm thinking the D drive works just like an external drive in this case, as I need to actually choose it to save data to it. Is that correct?
I want to do a clean install on this, because I'm getting some glitches in the music and recording apps. And when I clear it, and reboot, it won't allow me to reinstall the apps. So, it's something internal and I can't track it down - and am a bit tech-dumb ... so, I uninstalled the music app completely, and when I try to reinstall it, it gives me the same error window.
Error
This program can't start because api-ms-win-crt-runtime is missing from your computer. Try reinstalling the program to fix this problem.
This may well be a factor of the initial configuration when the original OS went to Win 7 instead of Win 10 ... there are a few other issues too, from that OS, because the PC only works with mouse, not with fingerpad. Which I knew, as there are no Win 7 pad drivers for the setup -- Now, with the upgrade to Win 10 Pro, all this should disappear and both my PC's will be Win 10.
Monkey44
Cape Cod Ma & Central Fla
Chevy 2500HD 4x4 DC-SB
2008 Lance 845
Back-country camping fanatic