Good Sam Club Open Roads Forum: Good Sam Club: Good Sam Trip Planner
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Good Sam Care Team

Everywhere

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Posted: 05/10/18 01:15pm Link  |  Print  |  Notify Moderator

chindog,

Thank you for contacting Good Sam. Please log out and clear your internet cookies. Please let me know if you continue to have issues by sending a private message.

Thanks,
Stacy
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rving_eagle

Troy, IL

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Posted: 05/20/18 11:35pm Link  |  Print  |  Notify Moderator

chindog wrote:

I'm also having problems with the Good Sam Trip Planner. I am unable to add stops to itineraries. When I click on a campground, the "Add To Trip" button does not work. I have signed out and back in to my account multiple times. The same problem exists on multiple browsers, including Microsoft Edge, Firefox Quantum, and Google Chrome. The operating system is Windows 10, version 1709.

Does anyone have a solution to this issue?


I was working on a trip plan today and had the same issue a couple of times. One time I waited about ten minutes while I did some other things and it started working. The other time, I closed the browser (Chrome) and restarted the browser and it automatically came back to the trip planner and when I tried to add the stop it worked.[emoticon]

Good Sam Care Team

Everywhere

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Posted: 06/12/18 06:28am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

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