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Tired of the Masterbuilt Digital Electric Smoker Problems

SETenn
Explorer
Explorer
I got this smoker for Christmas last year and after some research I was able to get pretty darn good at getting some good smoke flavor. But, it seems that I am yet another victim of the control panel and element problems that seem so prevalent with these smokers. I have installed a new controller and element, fired it up and everything seemed OK. Went to start it up the other night and it went crazy and then shut down. According to Masterbuilt I need the body assembly, which they have agreed to send to me. I have come to the conclusion that I can no longer trust this thing and am looking at purchasing a new electric smoker.

After all of the digital problems I am very tempted to go with an analog controller. Those of you that have these please feel free to share your experience with them. Is it easy to get a temperature set? How about the smoke flavor? I have an old Brinkmann smoker with no temperature control and it seems the only way to control the temp is with the amount of water in the pan. It does OK but the meat will sometimes have a steamed flavor that I don't care for too much. Any opinions and/or advice is appreciated.
15 REPLIES 15

ksbowman
Explorer II
Explorer II
I have one also and I guess I am lucky too. It works great, the meat thermometer never worked right from day one though. It is almost always 15-20 degrees off so I don't use it.

pinesman
Explorer
Explorer
I guess I am one of the lucky ones too. I have the basic digital model. I added the "mailbox", a separate temperature probe with the cord going through the top vent, and a dryer vent hose from the top vent to the outside of my shop. A baby monitor sits on the top. I set it and go. When the temp probe says it is ready, I hear the alarm in the house on the baby monitor. My smoker stays in my shop and has never given me any problem

TANDDANDBIGE
Explorer
Explorer
I have a nine year old basic digital Masterbuilt that turned out an awesome pork butt yesterday. now..... I do have to rub/press on the digital readout to get it to kind of light up so I can read it..... but. hey, it's been used a lot for 9 yeas! It has had this issue for a couple of years, but still works great otherwise. I have an analog thermometer in it so I can monitor the temp.
just sayin'.... TB
2002 HR ENDEAVOR 40'
2007 FORD EDGE TOAD

JoeH
Explorer III
Explorer III
I've had a masterbuilt electric for about 5 yrs and have had no issues. Maybe I got lucky>
Joe
2013 Dutch Star 4338- all electric
Toad is 2015 F-150 with bikes,kayaks and Harley aboard

Gdetrailer
Explorer III
Explorer III
Super_Dave wrote:
The stove pipe flavor is typically one of two things, stale smoke or combustion. Since you have the fan, I wouldn't think that you have stale smoke. Is there a chance you are getting fire in your mailbox? FWIW, I smoke my cheese for 2 hours. I can't see how you would get a favorable result in 15 - 20 minutes.


Smoldering smoke, no fire in the mailbox..

Always make sure flame is out after getting the pellets lit before putting the smoking tube in the mail box.

Air flow I think is the problem, only have three 1/2" holes in the front of mailbox but keeping in mind that the bottom of the door does not seal so that lets in some air.

Might even consider leaving the smoker door a bit loose to help with air flow on the cheese..

A little puzzling since all the meats taste great, not over smoked and not under smoked.

Have cold double smoked bacon and ham, turns out perfect..

Have to see about making a few more holes in the front of the mail box.. Not gonna happen right now though, 6 degrees F outside with 15 MPH winds and supposed to be -8 F overnight.

Just not good temps to play with a smoker outside..

Super_Dave
Explorer
Explorer
The stove pipe flavor is typically one of two things, stale smoke or combustion. Since you have the fan, I wouldn't think that you have stale smoke. Is there a chance you are getting fire in your mailbox? FWIW, I smoke my cheese for 2 hours. I can't see how you would get a favorable result in 15 - 20 minutes.
Truck: 2006 Dodge 3500 Dually
Rig: 2018 Big Country 3155 RLK
Boat: 21' North River Seahawk

Gdetrailer
Explorer III
Explorer III
Super_Dave wrote:
Gdetrailer wrote:
The cheeses I have not gotten dailed in yet but the ham and bacon are on our favorites list for sure..


What issues have you had with your cheese, it's one of my specialties. A cold plate also really helps for cold smoking when the temps get a little warmer.


15-20 minute smoke with mailbox mod results in stove pipe flavor, zero color change.. and that is with one month AFTER it is smoked..

Cheese brought to room temp before being placed in smoker, temps below 70, top vent full open and small computer fan placed over the top vent drawing the smoke out the vent..

Placed cheese in fridge overnight lightly covered with plastic to keep from drying out then vacuum packed next day..

Think I will have to poke a few extra holes in the mail box..

Used a pellet mix with Oak, Cherry, Maple which works great on everything else, not to strong..

Otherwise everything else I have done has turned out great..

DW and DD have been spoiled :B

Super_Dave
Explorer
Explorer
Gdetrailer wrote:
The cheeses I have not gotten dailed in yet but the ham and bacon are on our favorites list for sure..


What issues have you had with your cheese, it's one of my specialties. A cold plate also really helps for cold smoking when the temps get a little warmer.
Truck: 2006 Dodge 3500 Dually
Rig: 2018 Big Country 3155 RLK
Boat: 21' North River Seahawk

Gdetrailer
Explorer III
Explorer III
SETenn wrote:
I got this smoker for Christmas last year and after some research I was able to get pretty darn good at getting some good smoke flavor. But, it seems that I am yet another victim of the control panel and element problems that seem so prevalent with these smokers. I have installed a new controller and element, fired it up and everything seemed OK. Went to start it up the other night and it went crazy and then shut down. According to Masterbuilt I need the body assembly, which they have agreed to send to me. I have come to the conclusion that I can no longer trust this thing and am looking at purchasing a new electric smoker.

After all of the digital problems I am very tempted to go with an analog controller. Those of you that have these please feel free to share your experience with them. Is it easy to get a temperature set? How about the smoke flavor? I have an old Brinkmann smoker with no temperature control and it seems the only way to control the temp is with the amount of water in the pan. It does OK but the meat will sometimes have a steamed flavor that I don't care for too much. Any opinions and/or advice is appreciated.


Every smoker seems to have some problem, so it isn't just the Masterbuilt brand.

I have a digital MES30 for about 1 yr now, like the set and forget part of it once I gave up on the internal chip tray.

If they are sending you a free new body, take it and use it.

If you haven't been there, I would recommend Smoking Meat Forums for a lot of great info.. They do have a dedicated MES section which folks have shared fixes to most of the problems of MES units..

Using the internal chip tray was a hit or miss, either too much acrid smoke or no smoke at all.. Not to mention the constant feeding chips every 40 minutes.

I did the "mailbox" mod which you use an external metal mailbox, cut a 3 inch hole in the back of the box near the top, connect 3" aluminum flex duct (don't use plastic dryer vent material), connect the other end to the chip loader hole (remove chip holder). Inside I removed the chip tray. Search for the mailbox mod, you will find lots of great info on how to do it.

Then I bought the Amazen pellet tube in the mailbox which gives me about 3-4hrs of good smoke, Amazen also has a "maze" you can use instead of the tube, it can give a longer smoke time without refilling.

Make sure you open the top vent on the smoker fully, you want as much fresh smoke and keeping the top vent closed results in acrid flavors.

Have done pulled pork using pork loins (great taste and texture with less fat than the butt), Chicken leg quarters, baked beans, double hot smoked ham with great results..

Also have done a lot of cold smoking since I have the mailbox mod, several different cheddar cheeses, cold double smoked bacon, cold double smoked ham. The cheeses I have not gotten dailed in yet but the ham and bacon are on our favorites list for sure..

Have to do the cold smoking when outside temps get in the 40s for meats and for cheeses as long as temps inside the smoker don't go above 70 or so (don't want to melt the cheese).

To help the cold smoking process I added a small computer fan to the top vent to help draw the smoke through for better flavor..

Oldtymeflyr
Explorer
Explorer
Masterbuilt smokers have their problems. I would not buy another one.

I have figured out to handle mine, and with separate temp probes and a smoker on the side I can smoke about anything without spending a lot of time watching the smoke.

Rick

Super_Dave
Explorer
Explorer
Smokin-It analog smokers are built like tanks and very reliable. The major issue with analog is you get a pretty wide temperature swing. If very tight temp control is critical, digital is the only way. I have a Smokin-It with both analog and digital control. I just had to install a simple bypass switch so I can choose between the two. These are lifetime smokers.
Truck: 2006 Dodge 3500 Dually
Rig: 2018 Big Country 3155 RLK
Boat: 21' North River Seahawk

SETenn
Explorer
Explorer
Thanks for the replies. I will definitely check out the amazing ribs website.

old_guy
Explorer
Explorer
my son had one of them and he threw it into the trash can, he got fed up with it too

eieioh
Explorer
Explorer
check out the Amazing Ribs" website. He rates them all and even has a way to control the temperature of a brinkman with a damper.