kthom
Kentucky
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Just an update - Still have not received the refund for the Roadside Assistance. This has been ongoing issue since June 2017. Canceled all added services in writing within 30 days. Finally received all but one in November 2017. I have been very patient, even though I have paid and am paying interest that has accumulated on the costs of the add on's alone since my cancellation request. Interest totaling over $100.00. I have not been offered anything as a 'Customer Service' from Camping World to compensate or offset the added expense and frustration and have not received the final refund for the roadside assist. I've not had the services since June. ALL Services were cancelled in June but the not so quick with the refunds. I will give credit to Ella and Cory for stepping up the refunds I have gotten so far. Took 5 months to receive the first refunds still waiting on the last one 7 months later.
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Dennis12
Ridgeley WV
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They are using your money
Dennis Hoppert
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GSRoadsideAssistance
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kthom wrote:Just an update - Still have not received the refund for the Roadside Assistance. This has been ongoing issue since June 2017. Canceled all added services in writing within 30 days. Finally received all but one in November 2017. I have been very patient, even though I have paid and am paying interest that has accumulated on the costs of the add on's alone since my cancellation request. Interest totaling over $100.00. I have not been offered anything as a 'Customer Service' from Camping World to compensate or offset the added expense and frustration and have not received the final refund for the roadside assist. I've not had the services since June. ALL Services were cancelled in June but the not so quick with the refunds. I will give credit to Ella and Cory for stepping up the refunds I have gotten so far. Took 5 months to receive the first refunds still waiting on the last one 7 months later.
I am sorry that it has taken this long. If you could send me a PM with your information, I will look into this immediately.
Thank you
Rashad Hunter
Operations Manager, Good Sam Roadside
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azdryheat
Tucson, AZ
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Hope this gets worked out before the mods close this thread.
2013 Chevy 3500HD CC dually
2014 Voltage 3600 toy hauler
2011 Harley Ultra Limited
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Lwiddis
El Pueblo de Nuestra Senora Reina Los Angeles
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All insurance companies use float...your money...for as long as possible. Where have you been? You sound...uninformed.
2015 Winnebago 2101DS TT & Chevy Tahoe LTZ, 300 watts WindyNation solar - parallel & MPPT, Trojan T-125s. TALL flagpole for USC & historical flags. Prefer USFS, COE, BLM, NPS, TVA, USF&WS, state & county campgrounds. 14 year Army vet. Bicyclist!
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ScottG
Bothell Wa.
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They hope you will give up and let them keep it.
Scott, Grace and Wesly
2003 Dodge 3500 4x4, 6 speed Cummins (lightly bombed),
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Good Sam Care Team
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Hello kthom,
Thank you for the update and your patience, I apologize for the delay. I have requested you be contacted regarding the status of the refund.
Thank you,
Ella
Good Sam Care Team
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kthom
Kentucky
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Ella, Seems you are here to help. I'll keep you updated. 5 months paying interest on over $4000.00 was too long to wait for the first refunds but you came through pretty quick. In the 7th month for the last. Shame I have had to go through the forum to get results but glad I did 'cause that's when you got involved and you have helped.
Thank you again
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kthom
Kentucky
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ScottG wrote:They hope you will give up and let them keep it.
I'm pretty patient but also very persistent.![[emoticon]](https://forums.goodsamclub.com/sharedcontent/cfb/images/wink.gif "wink")
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Good Sam Care Team
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kthom,
Thank you for providing an update. Please reach out if you need further assistance.
Thanks,
Stacy
Good Sam Care Team
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