Good Sam Club Open Roads Forum: Coast to Coast: Good Nieghbor Parks
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sarhvac1

Slatington PA.

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Posted: 01/16/18 01:29pm Link  |  Print  |  Notify Moderator

So upon receiving my new 2018 C2C resort directory I see you deceided to change the way you book GNP. which leaves me with a couple of questions... 1 how do I get my money back from the points I purchased? since I have a premier Membership I will not be able to use them?
and ...2 seems all it did was make it harder for members to book GNP.
which for me means I will probably never even look for them or use them.
...3 seems like a losing proposition all around. I'm sure they (GNP)will find all kinds of ways to block out the discount...
when we first signed up it was because of the whole system $15-$20 /night for the GNP I think a reimbursement is in order to make up the difference, when most GNP are $35+ a night now!!!


sarhvac1
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Posted: 01/16/18 01:32pm Link  |  Print  |  Notify Moderator

sarhvac1,

Thank you for providing your feedback. Please send a private message with your phone number and membership number for assistance.

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Stacy
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kerrlakeRoo

Va

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Posted: 01/16/18 02:59pm Link  |  Print  |  Notify Moderator

Stacy, wouldn't answering that question in the open forum be a good idea in order to advise other members? Why take it off the forum since the question was a general question instead of being specific to a single incident?

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Posted: 01/16/18 03:24pm Link  |  Print  |  Notify Moderator

kerrlakeRoo,

Due to privacy concerns with details of Coast to Coast memberships we work with our customers in a private manner. Each customer can always come back to RV.net and share how we assisted them.

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Stacy
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azdryheat

Tucson, AZ

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Posted: 01/16/18 04:37pm Link  |  Print  |  Notify Moderator

And soon this thread will close without a public answer.


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sarhvac1

Slatington PA.

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Posted: 01/16/18 06:13pm Link  |  Print  |  Notify Moderator

If they ever do call me I will update!

TenOC

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Posted: 01/17/18 08:10am Link  |  Print  |  Notify Moderator

sarhvac1 wrote:

So upon receiving my new 2018 C2C resort directory I see you deceided to change the way you book GNP. !


I do not have my 2018 directory yet. How did they change?


Please give me enough troubles, uncertainty, problems, obstacles and STRESS so that I do not become arrogant, proud, and smug in my own abilities, and enough blessings and good times that I realize that someone else is in charge of my life.

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sarhvac1

Slatington PA.

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Posted: 01/17/18 09:47am Link  |  Print  |  Notify Moderator

all GNP reservations must be made through the Park itself not the trip setter and must be paid direct to them.no more Points to buy or use. however i have points on my acct. not sure how to get the money back since we can't use it any longer

ken56

Tennessee

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Posted: 01/17/18 01:13pm Link  |  Print  |  Notify Moderator

Points are still good at C2C parks though right?

jdb7566

minnesota

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Posted: 01/18/18 06:10am Link  |  Print  |  Notify Moderator

ken56 wrote:

Points are still good at C2C parks though right?

YES

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