Good Sam Club Open Roads Forum: Good Sam Club: Exclisive Trip Planner?
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Open Roads Forum  >  Good Sam Club

 > Exclisive Trip Planner?

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jerryjay11

Dover

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Posted: 02/02/18 11:23am Link  |  Print  |  Notify Moderator

So what happened to the Trip Planner. Each time I select Exclusive Trip Planner I am brought back to https://www.goodsam.com/

I have been working on a trip and have trips saved on the planner and now I can't get into the program.

P.S. This is all since the GS home page has changed.

* This post was edited 02/02/18 11:47am by jerryjay11 *

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Posted: 02/02/18 11:29am Link  |  Print  |  Notify Moderator

Hello jerryjay11,

Thank you for contacting Good Sam and letting us know about the issue.
We will look into this.

Thank you,
Ella
Good Sam Care Team

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Posted: 02/02/18 12:05pm Link  |  Print  |  Notify Moderator

Hello jerryjay11,

Thank you for contacting Good Sam. We are aware there is an issue with the Good Sam Trip Planner. We are working with the developers and do not have a specific date when the issues will be resolved. The developers will be working through the weekend to fix the issues.

Thank you,
Ella
Good Sam Care Team

jerryjay11

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Posted: 02/02/18 12:46pm Link  |  Print  |  Notify Moderator

I'll be watching.

missnmountains

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Posted: 02/02/18 03:29pm Link  |  Print  |  Notify Moderator

When ever that has happened to us, we just clear our browsing history and re login. It works for us.

Ken


2016 Newmar Dutch Star 4369

Our Blog: Lawrence Adventures


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Posted: 02/02/18 03:53pm Link  |  Print  |  Notify Moderator

Hello missnmountains,

Thank you for your post and sharing your experience with the Good Sam Trip Planner.
Have a good day.

Thank you,
Ella
Good Sam Care Team

jerryjay11

Dover

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Posted: 02/02/18 04:56pm Link  |  Print  |  Notify Moderator

missnmountains wrote:

When ever that has happened to us, we just clear our browsing history and re login. It works for us.

Ken

Trip Planner is Under Maintenance. FYI I always clear my browser when I leave the web so that didn't work.

jerryjay11

Dover

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Posted: 02/05/18 04:06pm Link  |  Print  |  Notify Moderator

Well it appears the trip planner is back.

trailerbob

Gulf Coast Florida

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Posted: 02/05/18 04:17pm Link  |  Print  |  Notify Moderator

That's funny---It's still DOWN around here.
I've been checking since Friday afternoon and it still says "down for maintenance" Hope it comes up soon!!!

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Posted: 02/20/18 06:31am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

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