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SWFL FlyFisher

Placida, FL

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Posted: 02/04/18 12:52pm Link  |  Print  |  Notify Moderator

Curious about what all is or should be included with a new membership.

We were at a Camping World store last week and when we went to check out were asked if we were Good Sam members and I showed my temporary card. One of the items that we were purchasing was a 2018 Travel Guide - The checkout clerk said that unless we really needed it right away that we should wait for the "black folder" from Good Sam and we'd get a guide and membership info and related stuff so we put the book back, thanked her, and headed on our way.

Fast forward to yesterday when we received our new membership cards/letter (2-year) and a Camping World coupon in the mail, but nothing more. I understand that more and more things have moved online, and I've been away from RVing for a few years (cruising sailboat) but it does seem like there was more of a membership packet than just cards in years past.

So, was the Camping World person correct and I should I expect some sort of membership packet/guide in addition to the cards that we received, or is everything now based on the website and barcoded/mag-stripped membership cards?

Thanks,

Daz

djsamuel

Central Florida

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Posted: 02/04/18 01:03pm Link  |  Print  |  Notify Moderator

I never got a guide as part of a packet, only the lower price.


Picture of Our Trailer

Camplite 21BHS


rogerddd

Sacramento, CA

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Posted: 02/04/18 02:37pm Link  |  Print  |  Notify Moderator

I assume the coupon was for the 2018 RV Travel Guide. If so, we got one too and took it to our nearby a Camping World Store and received the Guide free.

SWFL FlyFisher

Placida, FL

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Posted: 02/04/18 02:43pm Link  |  Print  |  Notify Moderator

rogerddd wrote:

Like you, we got a coupon for the 2018 RV Travel Guide, took it to our nearby Good Sams Store and received the Guide free.


We did not receive a Travel Guide coupon - I think that's what the store clerk was referring to. What we got was a merchandise certificate for buying a two-year membership but nothing about the Travel Guide. Of course I can use the merchandise certificate towards the purchase of a Guide, but I don't want to do that if we might get one (or a coupon specifically for one) as part of our membership.

jerryjay11

Dover

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Posted: 02/04/18 05:07pm Link  |  Print  |  Notify Moderator

Got mine!

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Denver

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Posted: 02/05/18 06:47am Link  |  Print  |  Notify Moderator

Hello SWFL FlyFisher,

Thank you for your time and post, the folder the clerk was referring to is what is provided with the purchase of a new RV from Camping World.
The Travel Guide is not included with the Good Sam membership purchase.
Please provide your contact number in a private message. I will be glad to call you and discuss this further.

Thank you,
Ella
Good Sam Care Team

jerryjay11

Dover

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Posted: 02/05/18 07:02am Link  |  Print  |  Notify Moderator

jerryjay11 wrote:

Got mine!

Makes sense. I guess that's why I got one.

Farmboy666

Pisgah Forest, NC

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Posted: 02/05/18 07:51am Link  |  Print  |  Notify Moderator

Good Sam says you don't get one but some people got one, what's up?

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Denver

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Posted: 02/05/18 08:00am Link  |  Print  |  Notify Moderator

Hello Farmboy666,

Thank you for your time and post, when a purchase of a new RV is made at Camping World, the customer is provided with a Travel Guide. When purchasing a Good Sam membership the Travel Guide is not included with the membership.
Please let us know if you have any additional questions, we are glad to assist.
Have a good day.

Thank you,
Ella
Good Sam Care Team

Good Sam Care Team

Denver

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Posted: 02/20/18 06:30am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

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