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Open Roads Forum  >  Technology Corner  > In Command Travel Lockout HELP!!!! This Topic Is Closed  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Page of 2   Next tjatkinson • View posts Cache New Member Joined: 04/01/2018 View Profile Offline Posted: 04/01/18 02:08pm Link  |  Print  |  Notify Moderator We just bought a new RV with the In Command unit. We have unhooked the RV and leveled it, but our slide and our awning will not work, because our Iphones say we are on a travel lockout and each system says disabled without the option to enable it. Can anyone help us? ❚ Did you see the "Announcement : ★★READ BEFORE POSTING HERE★★"? Forum Posting Help and Support is reserved for questions related to posting issues with Open Roads Forum sites, member profile and photo testing, and for reporting account issues. Please avoid using this forum for RV related questions, as doing so can delay responses to your thread. Instead, select the Sub-Forum which corresponds to the subject of your topic. Thank-you! Moved from FORUM POSTING HELP AND SUPPORT * This post was edited 04/01/18 08:21pm by an administrator/moderator * Lwiddis • View posts Southern California :( Senior Member Joined: 08/12/2016 View Profile Good Sam RV Club Member Offline Posted: 04/01/18 02:43pm Link  |  Print  |  Notify Moderator Sorry, no experience with that system. There’s no inside override? Winnebago 2101DS TT & 2022 Chevy Silverado 1500 LTZ Z71, WindyNation 300 watt solar-Lossigy 200 AH Lithium battery. Prefer boondocking, USFS, COE, BLM, NPS, TVA, state camps. Bicyclist. 14 yr. Army -11B40 then 11A - (MOS 1542 & 1560) IOBC & IOAC grad Mortimer Brewster • View posts World Senior Member Joined: 12/27/2008 View Profile Good Sam RV Club Member Offline Posted: 04/01/18 03:03pm Link  |  Print  |  Notify Moderator Here is a link to a manual for the In-Command System. Page 9 has information about the Safety Lockout feature. Here’s a paragraph from the manual that might help: SAFETY LOCKOUT IN-Command is equipped with a Safety Lockout feature to ensure certain system functions are unavailable during transit. When the Brake or Right Turn Signal on the tow vehicle is activated, IN-Command will lock down all motorized functions. A red button, with Travel Lock in white text, will appear on the DC and mobile devices will display “Travel Lock On” in red letters. All motor functions will cease to actuate and Disable will be written on their buttons. The lights, water pump, water heater, and sensors will continue to function. To turn the Travel Lock off, ensure 12VDC is not going to the Travel Lock system by removing the 7-way connector from the tow vehicle and press the “Unlock” button on the Display Commander inside the RV. tjatkinson • View posts Cache New Member Joined: 04/01/2018 View Profile Offline Posted: 04/01/18 03:40pm Link  |  Print  |  Notify Moderator We did that. The wall mount does not read Travel Lock but our phones do, which is not allowing the change. SAR Tracker • View posts Central Oregon Senior Member Joined: 05/29/2003 View Profile Offline Posted: 04/01/18 04:30pm Link  |  Print  |  Notify Moderator Just a thought, and I'm only guessing... Reboot your phone? Rusty & Cheryl 2011 F250 2WD 6.2L Gasser 2008 Weekend Warrior FB2100 "Common sense is in spite of, not the result of, education" - Victor Hugo (1802-1885) Mortimer Brewster • View posts World Senior Member Joined: 12/27/2008 View Profile Good Sam RV Club Member Offline Posted: 04/01/18 04:56pm Link  |  Print  |  Notify Moderator I’m sorry that was no help. Looks like Customer Service isn’t open until tomorrow. Just a thought - Have you tried shutting down the app? I’m talking about double-clicking the home button and swiping up - not just closing the app. The only other thing I can think to try would be to disconnect and then reconnect the battery. Rwb886 • View posts Washington New Member Joined: 05/12/2018 View Profile Offline Posted: 05/12/18 02:56pm Link  |  Print  |  Notify Moderator We are having the same problem. Slides and awning show disabled and there is no lockout button. I downloaded the app but the travel lockout button is orange and wont let me push it. Has anyone found a solution for this? Carl n Susan • View posts Carmichael, CA Senior Member Joined: 02/18/2006 View Profile Good Sam RV Club Member Offline Posted: 05/13/18 10:18am Link  |  Print  |  Notify Moderator The same problem was discussed on the Montana Owners Club forum MOC and this is the answer: Just remember, if the unit is moved, you will have to turn off the TRAVEL LOCK with the pad before your phones will work...that is a downside to the system, but I'm sure it has saved some people who've had things move in the unit. Cranderson72 • View posts Alaska New Member Joined: 05/28/2018 View Profile Offline Posted: 05/28/18 09:36pm Link  |  Print  |  Notify Moderator Did any of the jnCommand users find a solution to this? Im havig the same problem - after towing the Travel Lockout is enables. The DC wall unit inside however doesnt display its on or provide an unlock button, but awning/slide out read disabled. Only reason I know its Travel Lockout is that when i connect the phone, its shows there. Thanks! Cranderson72 • View posts Alaska New Member Joined: 05/28/2018 View Profile Offline Posted: 05/28/18 10:22pm Link  |  Print  |  Notify Moderator Still in search of a more permanent solution, but I thought I’d share my work around for anyone who findable this thread while stuck with a closed up trailer on vacation like I was! Disconnect from any power - hook ups, truck etc. Engage battery disconnect on trailer. There should be no power to the RV at this point.... wait a couple minutes. Hook power back up - system should have reset and allow slide to work! This Topic Is Closed  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Page of 2   Next Open Roads Forum  >  Technology Corner  > In Command Travel Lockout HELP!!!!

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Jump to Forum Dear Marcus  - Good Sam Roadside Assistance  - Good Sam Club  - Good Sam Insurance  - Camping World Accessories  - Camping World RV Sales  - Good Sam Extended Service Plan  - Camping World Service and Inst...  - Coast to Coast Recreational Vehicles  - Class A Motorhomes  - Class B - Camping Van Conversi...  - Class C Motorhomes  - Fifth-Wheels  - Folding Trailers  - Hybrid Travel Trailers  - Travel Trailers  - Truck Campers  - Toy Haulers Camping  - Tent Camping  - Family Camping  - Workamping Forum General Forums  - Beginning RVing  - Rallies, Shows and Gatherings  - General RVing Issues  - RV Lifestyle  - Full-time RVing  - Camp Cooks and Connoisseurs  - RVing with Disabilities and Ge...  - RV Pet Stop Technical Resources  - Tech Issues  - Do It Yourself Modifications a...  - Towing  - Tow Vehicles  - Dinghy Towing  - Technology Corner  - Forum Posting Help and Support Locations  - RV Parks, Campgrounds and Attr...  - Roads and Routes  - Public Lands, Boondocking and ...  - RVing in Canada and Alaska  - RVing in Mexico and South Amer...  - Snowbirds Other Discussions  - Around the Campfire

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