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 > Comcast outage hits cities across the US

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d3500ram

Colorado

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Posted: 06/06/18 02:21pm Link  |  Quote  |  Print  |  Notify Moderator

Thought that the issue was just our little county, but it is in many cities nationwide;
Comcast outage hits cities across the US

Comcast appears to be having intermittent problems with its service across all of the US. The company has confirmed that customers “may still be experiencing an issue” with the Xfinity Voice phone service, but reports from social media and the Down Detector indicate that customers are having problems with their internet service in virtually every major city in the US.

Reports from the Down Detector suggest that the majority of people reporting problems are having issues with their internet, with problems on phone and TV service also being called in. Of course, the kind of users who report issues on the Down Detector are also the kind of users who are more likely to only have an internet connection and not landline phone, so it’s not clear what the primary problem is.
The issues started around 11AM Eastern time, with Comcast acknowledging the issue in a solitary tweet around 1PM.


The primary cities experiencing issues, according to the Down Detector, are San Francisco, Chicago, Portland, Denver, and Seattle. That’s most of Comcast’s biggest cities for availability, so it’s safe to assume that this is a nationwide problem, rather than being linked to regional issues in a handful of cities.

At times like this there’s not really much you can do apart from wait, watch Comcast’s Twitter account, and check the data allowance on your cell plan. Once the company says that service has been resumed, it’s a good idea to reboot your cable modem and any connected devices if your service still isn’t working.

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Dutch_12078

Winters south, summers north

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Posted: 06/06/18 02:48pm Link  |  Quote  |  Print  |  Notify Moderator

It's outages like this that make me glad we have redundant Internet using multiple carriers. When our router/repeater senses on outage it automatically fails over to another service.


Dutch
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2oldman

Salton Sea

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Posted: 06/06/18 03:55pm Link  |  Quote  |  Print  |  Notify Moderator

Perhaps that's why TD Ameritrade is down...edit back up.

* This post was edited 06/06/18 04:32pm by 2oldman *

DiskDoctr

PA

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Posted: 06/06/18 05:37pm Link  |  Quote  |  Print  |  Notify Moderator

Started tracking these issues early afternoon on 6/5. Some problems were affecting cellular carriers, too- both voice and messaging.

Hint: This isn't the first time recently...some things going on.

gafidler

Texas/South Dakota

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Posted: 06/06/18 10:24pm Link  |  Quote  |  Print  |  Notify Moderator

not a problem for Dish custermers





T18skyguy

Eugene, OR

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Posted: 06/07/18 12:11am Link  |  Quote  |  Print  |  Notify Moderator

I've been having issues with them, and when I call they say they see no problem. I installed a program called Net up time monitor, and recorded as many as 20 outages per day, but usually more like 10-12, lasting mostly 5-20 seconds but at times as long as 10 minutes. All the neighbors are complaining as well. There seems to be some kind of systemic problem that they can't seem to solve. I did the reboot thing doesn't affect it at all. My security camera reports every outage with a timestamp as well and sends an email. I hate Comcast. I'd be happy to pay more if someone offered comparable speed. Anybody have any suggestions?


Retired Anesthetist. Pilot with mechanic/inspection ratings. 2017 Jayco Greyhawk 31FS .Wife and daughter. Three cats which we must obey. Thorp T18, tons of tools and tons of junk.

T18skyguy

Eugene, OR

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Posted: 06/07/18 12:12am Link  |  Quote  |  Print  |  Notify Moderator

Dutch_12078 wrote:

It's outages like this that make me glad we have redundant Internet using multiple carriers. When our router/repeater senses on outage it automatically fails over to another service.

Dutch, how does this work and who provides it. Thanks

Ralph Cramden

US

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Posted: 06/07/18 03:51am Link  |  Quote  |  Print  |  Notify Moderator

DiskDoctr wrote:

Started tracking these issues early afternoon on 6/5. Some problems were affecting cellular carriers, too- both voice and messaging.

Hint: This isn't the first time recently...some things going on.



Probably the Russians lol.


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Ralph Cramden

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Posted: 06/07/18 03:55am Link  |  Quote  |  Print  |  Notify Moderator

T18skyguy wrote:

I hate Comcast.


Ha.....haha.....Muhahahahahahaa
Me too LOL. I would rather have someone cut me from head to toe with razors while another person dumps salt all over me than attempt to get something resolved with those people. Who is worse? Comcast, Verizon, AT&T lol.....they all basically suck.

rhagfo

Portland, OR

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Posted: 06/07/18 10:20pm Link  |  Quote  |  Print  |  Notify Moderator

I don't currently have Comcast service, but as a previous customer our email account is ours as long as we access it once a month. It was our primary account so we just kept on using it. well having issues connecting today.


Russ & Paula
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