1999 Mountain Aire steps

[RoaminBuffalo]

I just bought a 1999 Mountain Aire. When the guy was showing it to me he couldn’t get the steps to work. In the course of getting it up my drive I had to get out to check clearance and they worked fine. I got it parked and now they don’t work again. I wouldn’t think it is the motor but nothin I turn on or off seems to make it work. Any ideas?

Thanks

[ksg5000]

Many/most step issues are related to low battery and/or poor ground. Have you coach batteries tested - it's free and clean the grounds to the step and batteries. When you start your rig it places the coach/chassis batteries on-line .. that sometimes gets the steps to work when they don't when just sitting.

[D_E_Bishop]

Here is another link you may enjoy. It is for the owners manual for the Gasoline powered RV. The diesel rigs are different and have different steps assemblies.
Link

[D_E_Bishop]

David, Here is a link to the Manual for your steps.

LINK

You will get a lot of help here on the forum about steps but unless you really want to search here and there it is best to follow the trouble shooting guide in the manual. It is systematic and concise, plus when you are through reading the normal operation and electrical schematic, you will know as much as most of us know.

Something very few folks know is that there were TWO versions of the Kwikee steps made in 1999. You most likely have the most recent version, the one with the window lift motor. If you are unfortunate and have the system used only in step made before February of 1999, you will need a couple hundred dollars in parts. If it has a window step motor, it will be less than $60 for a motor. Here is a motor brand(ACI) and The Autozone model number(83094), they are also available on Amazon.

The one thing that you will hear most often is to make sure your ground connection is very good. Bad grounds are hard to find sometimes so it is easiest to just clean the battery grounds and the step controller grounds.

It is very simple to trouble shoot the steps and if needed it is very easy to change the motor. Pm me and I'll pass on how I would do it.

[enblethen]

Does not sound like the step motor. Sounds more like a power issue.
If it operates with engine running or ignition is "run" position, power is not getting to the step. There should be an over ride switch near entrance. It could be in wrong position.
Next check to insure the coach battery disconnect is turned on.