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doughboy

ohio 43031 usa

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Posted: 07/08/18 07:35am Link  |  Print  |  Notify Moderator

on 11th of june, on our way home from florida, i stopped a roadside res outside of ST Augustine. while there i was walking the dog and checking out my tt for any possible problem. i soon discover i have a tire that is in need of changing. having purchased road assistance from camping world, i limped to their nearest store. tried to buy a new tire. well they didn't have one in the size i needed. so i showed them my good sam card and asked that they put on my spare. i could have done it, but being 70 years old and having purchased the assistance, why not use it? well camping world told me they didn't honor good sam. i could call for a service from good sam or pay them to change it!! calling for service they said it would be sometime in the afternoon, it was 8 am. well $81 dollars and 2 hrs later i was on the road. camping world said good sam SHOULD reimburse me.
time will tell.


WELL IT'S BEEN 3 WEEKS, NO WORD FROM GOOD SAM.
GUESS I'LL WRITE IT OFF AS A LESSON LEARNED!!!!!!


Larry, Lisa, and a dog named "Pepperjack"
2000 Excursion,Toreador red,diesel
2013 cruser, funfinder,
Waitin for my ship to come in


LadyRVer

Florida

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Posted: 07/08/18 07:55am Link  |  Print  |  Notify Moderator

I can understand CW not changing the tire under the GS ERS...not saying I agree with it, just that I understand it. The 5 hour or more wait from ERS was no where near being acceptable.

For 81.00, if CW had your size tire in stock, could have added maybe 25.00 and gotten a new tire installed? Sounds like a 1/2 hour labor charge.

My experiences have been 45 minutes to 2 hours, depending on location and holiday travel. All have been excellent service from GSERS.

Sorry for your misfortune and do hope GS comes through for you.

Lwiddis

El Pueblo Señora la Reina de los Ángeles

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Posted: 07/08/18 08:53am Link  |  Print  |  Notify Moderator

Changing a tire on a TT in a non-emergency and non-dangerous place is something you should have been able to do in thirty minutes. Park for shade, bust lugs loose, run good tireup a ramp, take off flat, install spare, finger tighten, get off ramp, and tighten to specs. I’m 69. It’s brains and planning, not age.


2015 Winnebago 2101DS TT & Tahoe LTZ, 300 watts WindyNation solar-parallel & MPPT, Trojan T-125s. TALL flagpole for US flag. Prefer USFS, COE, BLM, NPS, TVA, USF&WS, state & county camps. Bicyclist! 14 year Army vet - 11B40 then 11A - old MOS 1542 & 1560.

Tyler0215

Iowa

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Posted: 07/08/18 12:09pm Link  |  Print  |  Notify Moderator

$81 to change a tire! Boy, am in the wrung business.

LadyRVer

Florida

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Posted: 07/08/18 12:25pm Link  |  Print  |  Notify Moderator

Tyler0215... I was thinking could have offered someone out in the parking lot and got it done for 25.00 or go on to a truck stop and gotten help there?

Guess labor is at 150/hr so 75 plus shop supplies (??) and tax equal 81.00?
Ouch.

Love that 20/20 hindsight.

Hope OP gets some help with this from GS.

Edited by Barb

Weldon

Texas

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Posted: 07/08/18 09:08pm Link  |  Print  |  Notify Moderator

Makes you just love camping World doesn't it.

Good Sam Care Team

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Posted: 07/09/18 08:18am Link  |  Print  |  Notify Moderator

Hello doughboy,

Thank you for your time and post, please allow me to look into this further.

Thank you,
Ella
Good Sam Care Team

Rgtopda

Gulf Breeze Fl.

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Posted: 07/09/18 11:23am Link  |  Print  |  Notify Moderator

Please keep us informed as to your resolutions


RGTOPDA
(Jimmy Buffett Fan)
2003 Newmar Dutch star
36 ft. Gulf Breeze Fl.

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Posted: 07/12/18 07:43am Link  |  Print  |  Notify Moderator

Hello doughboy,

The roadside team would like to contact you regarding the issues you have had.
Please provide your contact number in a private message, we have attempted to call 740-967-5499 and are unable to leave a message.

Thank you,
Ella
Good Sam Care Team

Chiefcpo

Huntsville, Alabama

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Posted: 07/12/18 02:41pm Link  |  Print  |  Notify Moderator

Just got renewal notice $24.00 plat.grade. NO THANKS, will sign up with FMCA.

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