Good Sam Club Open Roads Forum: How long to hear back concerning reimbursement form
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Open Roads Forum  >  Good Sam Roadside Assistance

 > How long to hear back concerning reimbursement form

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CamperSC

Charleston, SC

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Posted: 07/09/18 12:50pm Link  |  Print  |  Notify Moderator

Just wondering how long it should take to hear something back on a reimbursement form I submitted. The form says I should have someone contact withing 5 business days. I submitted the form on the 21 Jun 18 but haven't heard anything back.

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Posted: 07/09/18 12:58pm Link  |  Print  |  Notify Moderator

Hello CamperSC,

Thank you for your time and post, I will be glad to look into this for you.
Please provide your Good Sam Roadside Assistance number in a private message.

Thank you,
Ella
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Posted: 07/09/18 02:01pm Link  |  Print  |  Notify Moderator

CamperSC,

Thank you for your time and posting. After reviewing your claim I show it was processed on the 29th of June. Please allow time for delivery and should receive your reimbursement no later than the 20th of July. Please let us know if you have any questions or concerns.

Thank you,

Mark

CamperSC

Charleston, SC

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Posted: 07/10/18 09:16am Link  |  Print  |  Notify Moderator

Thank you for the help.

Good Sam Care Team

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Posted: 07/10/18 09:35am Link  |  Print  |  Notify Moderator

You're welcome.
Have a good day.

Thank you,
Ella
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Posted: 07/17/18 06:55am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

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