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 > Atwood electric jacks control panel will not turn on

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mikestock

Vestavia Hills, AL, USA

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Posted: 06/12/19 08:25pm Link  |  Quote  |  Print  |  Notify Moderator

I have a 2006 Phaeton with Atwood electric jacks.
Since the coach has been in storage for a couple of months I started it up and ran the electric jacks to exercise them. They leveled up fine but when I tried to retract the right rear went into error mode with green and red lights blinking. The entire system stopped. This jack has been a problem in the past.

I made several attempts to reset and it continued to go into error. I tried raising the adjacent LR and RF jacks to get pressure off this jack but nothing worked. Red and green continued to blink for the RR jack. I went down to the panel, pulled and replaced the fuse for that jack. After that my control panel in the coach would not turn on. I tried it with and without the engine running, which shouldn't matter. I have an installation guide, which shows a couple of critical steps to installing the control panel. I tried the two critical steps to see if removing a fuse may have required performing a reinstall, but no good.

Upon search, I found that Atwood has sold out to Dometic and the Atwood customer service, which has been great in the past, cannot be found. Anyone have any expertise with Atwood electric jacks?

philandterri

Myrtle Beach SC

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Posted: 06/13/19 03:56am Link  |  Quote  |  Print  |  Notify Moderator

I had Atwood Levelegs jacks on my motorhome, the control module went bad and we could not find a replacement. Dometic nor Lippert had any. Sent it to a company that repairs electronics, said it was not repairable. Salvage yards had one for several hundrad dollar with no guarantee. Tried Ebay and Amazon, no luck. Replaced the system with BigFoot Jacks.

Teacher's Pet

SD.. Fulltimers. Goshen IN summers

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Posted: 06/13/19 04:00am Link  |  Quote  |  Print  |  Notify Moderator

I've found no help..have both rear Levelegs broken now on our 2006 Phaeton. Was at Red Bay last week all that could be had was used. We received no error codes when these went out, which was quite different than all the alarms and lights when the previous 4 or 5 failed. The gentleman at Bunkhouse RV (across the road from the Tiffin Service Center) advised us that no alarms or lights were signs of control board failure, that took out the jacks also by over extending. He had the used Levelegs, but did not advise replacing them since no control panels were to be had. We could spend $700 for two jacks plus installation and still have a non-working system. We are opting for a new system from Bigfoot with 4-17,000 pound jacks with individual pumps at each jack. Atwood is now part of Lippert Components, so we're all out of luck.


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Teacher's Pet

SD.. Fulltimers. Goshen IN summers

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Posted: 06/13/19 04:05am Link  |  Quote  |  Print  |  Notify Moderator

philandterri wrote:

I had Atwood Levelegs jacks on my motorhome, the control module went bad and we could not find a replacement. Dometic nor Lippert had any. Sent it to a company that repairs electronics, said it was not repairable. Salvage yards had one for several hundrad dollar with no guarantee. Tried Ebay and Amazon, no luck. Replaced the system with BigFoot Jacks.


How do you like the Bigfoot Jacks? We're located in Elkhart for the new few months selling some property, so ours would be a factory install in White Pigeon, MI.

philandterri

Myrtle Beach SC

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Posted: 06/13/19 04:24am Link  |  Quote  |  Print  |  Notify Moderator

We are happy with the system, had then installed in Lakeland Florida in March 2018. The main office is in White Pigeon MI.

mikestock

Vestavia Hills, AL, USA

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Posted: 06/13/19 06:02am Link  |  Quote  |  Print  |  Notify Moderator

"m still holding out that something minor is causing the control panel not to light up. As my RR jack went into failure mode I turned the ignition off and on several times, looking for it to reset. When this failed I went down, pulled the RR fuse and replaced to see if this would reset it. After that, nothing worked. I replaced the controller module a few years back with a new one that Atwood supplied so I have the specific steps they require to install properly. The last two steps were critical, so I disconnected these two connections and replaced. No joy. I'm headed back out to take a fresh look this morning.

Interested in the cost of replacing the system with Big Foot.

* This post was edited 06/13/19 07:19pm by mikestock *

haste maker

alabama

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Posted: 06/13/19 06:06am Link  |  Quote  |  Print  |  Notify Moderator

My Atwood jacks did the same thing as yours & my RV repair shop reset the system & now the panel lights up as it should & the shop said all the jacks work fine.


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fred42

Charlotte, NC, USA

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Posted: 06/13/19 03:04pm Link  |  Quote  |  Print  |  Notify Moderator

mikestock,

I have a 2007 Allegro that has had a problem with the Left Front jack not retracting. I can't remember if the red/green were on solid or blinking for that location. I may have a slightly different model than your Phaeton. You said you had the Installation guide. Was that the Installation-Operation-Maintenance Guide? If not here are some clips from the trouble shooting on page 4 and 5. My system has to have the Engine running, Trans in Park, Park brake on, and Slides in to work.

[image]
[image]

[image]


2007 Tiffin Allegro 28DA


mikestock

Vestavia Hills, AL, USA

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Posted: 06/13/19 07:15pm Link  |  Quote  |  Print  |  Notify Moderator

haste maker wrote:

My Atwood jacks did the same thing as yours & my RV repair shop reset the system & now the panel lights up as it should & the shop said all the jacks work fine.


Where did you find someone to do this repair?

My problem is that the control pad will not come on. Brake on, transmission in neutral, motor running. I have acquired a lot of information on the system.

Trouble shooting procedure is to disconnect the + buss from the controller, unplug the Signal Wire Harness, waiting 10 minutes (didn't find out about the 10 minute wait until today), replacing the + buss, (most important) plug the Signal Wire Harness last. I think this is how they reset the system. While the connector was unplugged I confirmed 12 volts from the ignition switch when the ignition was on.

After all this, the "ON" switch still would not work.

I'm about to, sadly, conclude that the controller is bad. I was able to acquire one about 4 years ago when Atwood was in business. They have since been sold off to Dometic and then Leppert bought the leveler business from Dometic. My chances don't look good if the controller is, indeed, bad.

purplekeenah

greensburg, pa

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Posted: 06/14/19 06:25am Link  |  Quote  |  Print  |  Notify Moderator

I had continuous issues with the Atwood jacks since I bought the rig in 2010 when the rig only had 3200 miles on it. After board replacements, jack repair, jack replacements, multiple faults, etc, etc, I had the whole system removed and replaced totally with an HWH system. Not cheap, but, peace of mind is worth plenty!
I replaced the system last September in Elkhart.


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