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HR44 Recordings. No access without antenna.

Pirate1
Explorer
Explorer
This issue happened before. Unable to access recordings on DVR unless hooked up to antenna.

Anyone else notice? This is a new problem.

I recall a fellow RV'er spent quite a bit of time fixing this issue last time it happened.
16 REPLIES 16

3940wez12
Explorer
Explorer
Pirate wrote:
This issue happened before. Unable to access recordings on DVR unless hooked up to antenna.

Anyone else notice? This is a new problem.

I recall a fellow RV'er spent quite a bit of time fixing this issue last time it happened.


Yes I believe it was back in 2013. Wish I could remember the guy who finally got them to fix it. I think he must have spent a couple of weeks on it. I hate to talk to the CSR on the phone, can't understand them (they say they're speaking English), but Directv has a Facebook page and I posted a complaint there. Got a "Social Media Specialist" on Messenger who told me to refresh my receiver. Grrrr! Anyway, if everyone posts on FB and the AT&T tech site, at least they can't say "You're the only one who's complained."
2011 Keystone Springdale
2015 Dodge Ram 1500 5.7l Hemi

swphotobug
Explorer
Explorer
We have the same problem but figure it wasn't worth it to call since we are in Alaska and have no service anyway.

CA_Traveler
Explorer III
Explorer III
Confirmed. Disconnected coax cable on my HR44, powered up and no recordings were available. Waited 60 minutes periodically trying various key combinations etc, Nothing, nada, zip. Reconnected coax and in 2 minutes live TV and all recordings available.

This is a disappointing DTV new problem.

Pirate wrote:
This issue happened before. Unable to access recordings on DVR unless hooked up to antenna.

Anyone else notice? This is a new problem.

I recall a fellow RV'er spent quite a bit of time fixing this issue last time it happened.
2009 Holiday Rambler 42' Scepter with ISL 400 Cummins
750 Watts Solar Morningstar MPPT 60 Controller
2014 Grand Cherokee Overland

Bob

Bill_Satellite
Explorer II
Explorer II
Pirate wrote:
I called and Directv said I'm the only complaint. They need more people to complain.


Correct. This is important!
What I post is my 2 cents and nothing more. Please don't read anything into my post that's not there. If you disagree, that's OK.
Can't we all just get along?

Pirate1
Explorer
Explorer
I called and Directv said I'm the only complaint. They need more people to complain.

Pirate1
Explorer
Explorer
Bill.Satellite wrote:
The cure was new software downloaded by DirecTV. Please call DTV tech support to complain so they can fix it "again"!
Such a horrible choice. All they want to say is put your antenna back up.

Pirate1
Explorer
Explorer
Ongoing useless discussion here too.

Bill_Satellite
Explorer II
Explorer II
The cure was new software downloaded by DirecTV. Please call DTV tech support to complain so they can fix it "again"!
What I post is my 2 cents and nothing more. Please don't read anything into my post that's not there. If you disagree, that's OK.
Can't we all just get along?

Pirate1
Explorer
Explorer
2oldman wrote:
Ugh. Years ago that happened, then they fixed it. Hope it's not back again.
I remember when that happened. I searched for the post about it so I could review what steps were taken to resolve it but haven't had any luck finding it.

Pirate1
Explorer
Explorer
Just retested. Been up & running for a few days, no glitches on satellite.

Stowed antenna, was still able to view recording list, as noted by Bill above.

Turned receiver off/on. Not able to view recordings. Yes, something has changed.

Bill_Satellite
Explorer II
Explorer II
Not sure what an F-53 is but if that's a 5er, I get that! My Genie has been running none stop for years and I travel 10-15,000 miles per year in a bus conversion.
What I post is my 2 cents and nothing more. Please don't read anything into my post that's not there. If you disagree, that's OK.
Can't we all just get along?

2oldman
Explorer
Explorer
Ugh. Years ago that happened, then they fixed it. Hope it's not back again.
"If I'm wearing long pants, I'm too far north" - 2oldman

Pirate1
Explorer
Explorer
Bill.Satellite wrote:
If you can keep the power on using an inverter while you travel you should not have this problem. You should report the problem to DirecTV is you find you are unable to access your program after power loss and no antenna connection.
Thought about that but wanted the hard drive in the dvr parked while driving. Too much bouncing in the F-53.

Bill_Satellite
Explorer II
Explorer II
If you can keep the power on using an inverter while you travel you should not have this problem. You should report the problem to DirecTV is you find you are unable to access your program after power loss and no antenna connection.
What I post is my 2 cents and nothing more. Please don't read anything into my post that's not there. If you disagree, that's OK.
Can't we all just get along?