joelyn

Az

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shastagary wrote: until you take the lift motor out and see what is wrong with it you will not know. did it get wet is it worn out?
here is a replacement one one that has a video talking about it Replacement Lift Motor for Fan-Tastic Vent
Brand new motor, just replaced it about 3 months ago. I think my lift motor is the older style since it does not have the pull down handle for manual operation. My model is K6010-81.
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joelyn

Az

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wa8yxm wrote: Almost sounds like a lubrication issue
The Pin switch people are talking about turns the FAN motor off if the lid is closed. DO not know (Since I don't have that model) if it has anything to do with the lift motor.
Thanks, will try to get out today and take the motor out and check if there is anyplace to lubricate and if so see if that helps. will let u know. only problem is its going to be 119 here today in Az. and the trailer is about 125 in there, lol.
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shastagary

minnesota

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if it has been hard for the motor to open the lid or it did not open all the way the motor may have been stopped wile still powered up causing it to over heat and now it may not have the power to open the lid as it once had.
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joelyn

Az

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OK, tried some lube on the gears and teeth but still motor would not open and close like it should. So I contacted DOMETIC TECH SUPPORT for any suggestions and to my surprise, after explaining to the girl what was happening she had no solution so SHE SAID SHE WILL SEND ME A ENTIRE NEW LIFT MOTOR AND ARM ASSEMBLY,,,,NO CHARGE....... WOW did not expect that. Have always had pretty good experience with Dometic but they went above and beyond for me with with this matter. My hat off to them and thank you for a great experience. They stay on my list for any future purchases.
And also THANK YOU to all who responded with your suggestions and ideas to try to remedy this problem. Have Always got great help from this forum for many many years. THANKS
* This post was
edited 07/18/19 01:23pm by joelyn *
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2 many 2

USA

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Thanks for getting back to this thread and posting a resolution.
I needed a switch a few years ago, the nice lady on the phone would not let me pay for it. That is incredible customer service!
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joelyn

Az

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2 many 2 wrote: Thanks for getting back to this thread and posting a resolution.
I needed a switch a few years ago, the nice lady on the phone would not let me pay for it. That is incredible customer service!
![biggrin [emoticon]](https://forums.goodsamclub.com/sharedcontent/cfb/images/biggrin.gif)
Yes indeed, there customer service is GREATTTTTTT.. Always has been with me at least. Thanks for the reply.
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down home

south

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Another problem, is every time someone works on our RV. They pull the knob down and turn the fan on with the knob, then they must close by pushing the knob up and using the switch in the cabinets or something. Sometimes the covers are torqued down so tight to bite into the seal hard and motor struggles to open it. Other times, the knob is still down and switch won't do anything. Then other times motor will only open half way or not at all. have to open it all the way and let the motor cycle to open position and push knob up. Maybe not exactly spot on descriptions but they screw them up just about every time.
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2 many 2

USA

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Just as an ancillary response, I am glad the OP has solved his problem (we hope) ![cool [emoticon]](https://forums.goodsamclub.com/sharedcontent/cfb/images/cool.gif)
I never use the automatic opening and closing switch. I am too impatient to wait for it to open or close, so, I always just pull the handle down and open or close it manually.
That's just me............
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2 many 2

USA

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joelyn wrote: 2 many 2 wrote: Thanks for getting back to this thread and posting a resolution.
I needed a switch a few years ago, the nice lady on the phone would not let me pay for it. That is incredible customer service!
![biggrin [emoticon]](https://forums.goodsamclub.com/sharedcontent/cfb/images/biggrin.gif)
Yes indeed, there customer service is GREATTTTTTT.. Always has been with me at least. Thanks for the reply.
I just remembered, I ran into a guy that had a ten year old Fantastic Fan about five years ago. He was having some issues with it and I told him to call Fantastic fan and see what happens. They sent him an entire new fan! I am pretty sure that would not happen today, but he was a happy customer!!
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joelyn

Az

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2 many 2 wrote: Just as an ancillary response, I am glad the OP has solved his problem (we hope)
I never use the automatic opening and closing switch. I am too impatient to wait for it to open or close, so, I always just pull the handle down and open or close it manually.
That's just me............ ![biggrin [emoticon]](https://forums.goodsamclub.com/sharedcontent/cfb/images/biggrin.gif)
My fan must be a older model because my handle on the left motor does not have the pull down handle to open manually. Its a fixed handle that goes right into the shaft.
this is the lift motor i have and I believe the newer models have the lift motor right above mine where the label says manual etc.. NOT SURE IF THEY ARE INTERCHANGEABLE OR NOT. Maybe someone would know. The second link is the other motor for I believe newer fans with the pull down.
lift motor K6010-81
newer lift motor
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