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 > Nightmare Repair

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hotjag1

Lake Chelan, Wa/Lake Havasu, Az.

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Posted: 08/27/19 12:13pm Link  |  Quote  |  Print  |  Notify Moderator

I too am curious as to what repairs were made to the coach and how many hundreds of dollars were spent with bad results. I would have taken it back and had them correct the problem and credit the original expense.


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way2roll

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Posted: 08/27/19 02:16pm Link  |  Quote  |  Print  |  Notify Moderator

dodge guy wrote:

way2roll wrote:

Seems to me, the logical thing to do would be to take it back where you had it fixed. I assume there is some warranty on the repair. I would also get pretty heated about it and make sure they know it's now a priority since they didn't fix it right the first time.


That would not be the place to take it too again!


Why? I would take it there and ask them to make it right for free rather than take it somewhere else and pay twice. At a minimum there is no way I would let them get away with charging me for a repair that didn't work. That said, despite the long post, it's short on details as to what was actually done.

Executive

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Posted: 08/27/19 03:54pm Link  |  Quote  |  Print  |  Notify Moderator

Two very simple things. I would not take it back to them as IMO, it will sit in their shop for a very long time. That they did not fix it correctly after having it that long tells me they either don't care, are inept or both. I would file a complaint with the Bureau of Auto Repair of Nevada and have them intervene with a claim. They will need a copy of the bill from Freightliner/Nevada as well as the repair bill from whatever facility you end up taking it to. Massy's is well documented and known for excellent repairs. Finally, be sure to post your review on RVServiceReviews.com so others are aware of your experience.....Dennis


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timmac

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Posted: 08/27/19 05:44pm Link  |  Quote  |  Print  |  Notify Moderator

Diesels are so complicating and costly to repair, glad I have a gas motorhome..

MudChucker

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Posted: 08/27/19 05:53pm Link  |  Quote  |  Print  |  Notify Moderator

yes, would definitely like to know what they did.

we can spit ball all day but understanding what the shop did, and what the next shop does (and if this resolves the issue or not) could go a long way to helping your fellow RV'ers with similar problems.


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Chum lee

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Posted: 08/27/19 06:57pm Link  |  Quote  |  Print  |  Notify Moderator

MudChucker wrote:

yes, would definitely like to know what they did.

we can spit ball all day but understanding what the shop did, and what the next shop does (and if this resolves the issue or not) could go a long way to helping your fellow RV'ers with similar problems.


Agree with this 100%! Without KNOWING how much they spent and specifically what repairs were performed, (over 11 days) it's kind of silly to try to establish a meaningful direction from here. Are we talking 11 shop days (plus food and lodging) and $300 or $5,000, in repairs, or more?

It is possible that the repair facility did the best they could and got a parts delivery run around AND bogus parts from their supplier. Without the whole picture it's all just guesswork. On the other hand, it could be the shops fault totally, . . . . . or, somewhere in between.

Chum lee

Bruce Brown

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Posted: 08/27/19 07:43pm Link  |  Quote  |  Print  |  Notify Moderator

timmac wrote:

Diesels are so complicating and costly to repair, glad I have a gas motorhome..


They can be expensive, complicated they are not.

I have both a gas farm tractor and a diesel farm tractor. I have been fighting my gasser for 2 years now. I think I may have finally fixed it last Saturday. We'll see.

As Larry Cad noted, there are only a few very simple things that could/should have caused the OPs issue. Like the others, I sure would like to know what the shop did - and didn't, do.


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wallynm

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Posted: 08/27/19 10:00pm Link  |  Quote  |  Print  |  Notify Moderator

The FTL and Spartan chassis 2001 DSDP both had a side radiator with similar equipment. hydraulic cooling radiators mounted first, followed by the "charge air cooler", and finally the actual coolant radiator If possible would find a good radiator shop have them them clean it.


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* This post was edited 08/28/19 11:09am by wallynm *


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Bruce Brown

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Posted: 08/28/19 04:39am Link  |  Quote  |  Print  |  Notify Moderator

^^^ And I'm thinking maybe a 90-95% chance that would take care of the OPs issue.

larry cad

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Posted: 08/28/19 05:08am Link  |  Quote  |  Print  |  Notify Moderator

Bruce Brown wrote:

timmac wrote:

Diesels are so complicating and costly to repair, glad I have a gas motorhome..


They can be expensive, complicated they are not.

I have both a gas farm tractor and a diesel farm tractor. I have been fighting my gasser for 2 years now. I think I may have finally fixed it last Saturday. We'll see.

As Larry Cad noted, there are only a few very simple things that could/should have caused the OPs issue. Like the others, I sure would like to know what the shop did - and didn't, do.


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