Good Sam Club Open Roads Forum: Horrid experience Denton tx
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 > Horrid experience Denton tx

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discovery4us

California

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Joined: 05/19/2013

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Posted: 09/11/19 01:54pm Link  |  Print  |  Notify Moderator

I am not sure what is worse, the Denton sales staff not being able to secure a unit from the Mesquite location or the Mesquite location not knowing who they sold the unit to. Real easy to see that the name of the person there to do the punch list doesn't match the buyers name.

Cider

Central Oregon

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Posted: 09/20/19 03:12pm Link  |  Print  |  Notify Moderator

Dstalls wrote:

Good Sam Care Team wrote:

Hello Dstalls,


We apologize for the experience you have had at the Denton Camping World location. We have forwarded your experience to the leadership team for review and follow up.

Thank you,
Good Sam Care Team


I posted my experience last night on social media in some RV forums and it almost went viral. Apparently this is commonplace at camping world. I heard many similar stories. One thread reached over 400 replies within an hour and finally had to be shut down. You guys have a serious pr issue and obvious business ethics issues. I was hard pressed to find ONE positive review for any camping world.


This is typical of CW sales and service never to be had. My one experience with them years ago, ended any type of RV relationship with them. I would not go to a CW for anything uness they were the last place on earth to get it done, and then - I'd still have to think about it - real hard!

Good Sam Care Team

Everywhere

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Posted: 10/07/19 09:37am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

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