Good Sam Club Open Roads Forum: HD sat dish needs replacing.....not covered?
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Open Roads Forum  >  Good Sam Insurance

 > HD sat dish needs replacing.....not covered?

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Disaster Chick

Florida

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Posted: 10/22/19 08:17am Link  |  Print  |  Notify Moderator

I am trying to figure out why Good Sam won't cover replacing our HD Sat dish? Our service advisor has been trying to call them for an answer and they hung up on her. I wasn't there, so don't know the situation other than I have an extended warranty that is supposed to cover everything in the coach and now I have a big-ticket item and it's not covered. Seems we keep having to fight to get things covered under our warranty, which is frustrating beyond words. From what we are being told, the only way to fix the issue is to replace the unit.......So why is this not covered?

2chiefsRus

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Posted: 10/22/19 11:39am Link  |  Print  |  Notify Moderator

most extended contracts exclude things that were not installed by the factory. Have you read your contract to see if it addresses this?


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Posted: 10/22/19 11:52am Link  |  Print  |  Notify Moderator

Hello Disaster Chick,

Thank you for your time and post, we apologize for the experience you are having with your satellite dish. Please provide your contact and policy number in a private message. We will look into this matter further.

Thank you,
Good Sam Customer Care Team



















Disaster Chick

edbehnke

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Posted: 10/22/19 06:52pm Link  |  Print  |  Notify Moderator

Interesting that you are talking about your sat dish. nothing in warranty states it as a coverage.

if it was damaged via an accident your insurance will cover it.


eddie and sandie
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Posted: 11/09/19 05:47am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

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