Good Sam Club Open Roads Forum: Electric side entry step problem
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 > Electric side entry step problem

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ThorMan

Here & There

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Posted: 10/31/19 05:33pm Link  |  Quote  |  Print  |  Notify Moderator

Sitting in our motor home last night watching TV I heard a strange noise, looked out the window to see if maybe the neighbor was working on his rig, nope no one outside, this happened a few times before I realized it was my step motor coming on and off, all on its own, then it stopped. Now the step will not retract, even if I start the MH up and retract the levelers. Any idea what to check? Is there a way to manually retract the step?

garyemunson

Reno, Nevada

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Posted: 10/31/19 05:40pm Link  |  Quote  |  Print  |  Notify Moderator

First things first. When doing ANYTHING on power steps, remove the power before you do anything. If you don't know which breaker/fuse, unhook ALL your batteries (chassis, too, many steps are powered by them) or cut the wires. Many a finger has been lost by a malfunctioning step. Once power is removed, there is a mechanical link that can be unbolted and the steps tied up. Steps going nuts are frequently the control module.

midnightsadie

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Posted: 10/31/19 06:02pm Link  |  Quote  |  Print  |  Notify Moderator

some times low 12v will cause things to happen.

dodge guy

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Posted: 10/31/19 06:10pm Link  |  Quote  |  Print  |  Notify Moderator

Yes, pull the power before working on the steps. It may be low voltage or the magnetic switch mat be out of adjustment.


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dougrainer

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Posted: 11/01/19 06:26am Link  |  Quote  |  Print  |  Notify Moderator

The step is independent of everything on your Motorhome. It will operate regardless of slides/jacks/ anything. So, you need to state Year/Brand of RV and Brand of step. From your description both LCI and Kwikee(the brands of steps) will do what you state if they have a bad motor. Manual retract info depends on what Brand step you have. Doug

ThorMan

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Posted: 11/01/19 09:04am Link  |  Quote  |  Print  |  Notify Moderator

It is a Lippert brand step. I am in a camp ground, and was supposed to leave here today. As much as I hate to say this (hangs head in shame) I have an RV service company coming out this morning to diagnose and hopefully repair it.

DutchmenSport

Indiana

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Posted: 11/01/19 01:23pm Link  |  Quote  |  Print  |  Notify Moderator

garyemunson wrote:

... Steps going nuts are frequently the control module.
Um???? You ARE describing my mother-in-law! [emoticon]

ksg5000

Oregon

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Posted: 11/01/19 04:28pm Link  |  Quote  |  Print  |  Notify Moderator

Every time my steps act like they are possessed it has turned out to be low battery +/or corroded ground.


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ThorMan

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Posted: 11/03/19 04:08pm Link  |  Quote  |  Print  |  Notify Moderator

Took it to a dealer in Ocala on my way to my next destination they diagnosed it as a bad control module AND a bad motor. two and a half hours later, and much lighter wallet I was on my way again.

Got to my next destination, sprung a very bad leak in my hydraulic levelers. When it rains it pours.

John S.

Valley of Virginia

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Posted: 11/03/19 07:39pm Link  |  Quote  |  Print  |  Notify Moderator

I had that issue and changed out both. It was about a 140 bucks and an hours labor.


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