Good Sam Club Open Roads Forum: Tow Vehicles: Sticker shock
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BB_TX

McKinney, Texas

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Posted: 11/07/19 08:45am Link  |  Quote  |  Print  |  Notify Moderator

Reasonable? Yes, as dealers have a huge overhead with their large facilities and associated building overhead costs (utilities, taxes, insurance, maintenance, etc.) and all their personnel besides just the mechanic's salaries. (service advisors, parts personnel, people taking payments and doing paperwork, cleanup personnel, supervisors/managers, etc). And salaries are much higher than the basic hourly rate when you add in the employment taxes that must be paid and the hours for vacations and holidays that are paid for no work performed. Those costs are easy to overlook when wondering why they charge so much. Unless you have owned a business yourself and know the facts of owning one it is easy to accuse someone of overcharging. Just a fact of life.

time2roll

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Posted: 11/07/19 08:57am Link  |  Quote  |  Print  |  Notify Moderator

Long been known that dealers make their money on service. Maybe a little bit on used cars. New car sales bring in comparatively very little.

This is one of the big disruptions with electric vehicles. Far lower need for service. This is why dealers do no want electric vehicles to be sold. Dealer associations block Tesla from having 'dealerships' for this very reason in about half the states. Existing dealers that do have an EV for sale will always push the gasoline models unless the customer insists.


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colliehauler

Mc Pherson KS USA

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Posted: 11/07/19 09:13am Link  |  Quote  |  Print  |  Notify Moderator

Groover wrote:

The thing that upsets me is that dealers generally add on surcharges for things like shop rags and cleaning materials. I run a small business and my rate includes everything, as it should.

Those rates are why I very rarely take my vehicles to a dealer once the warrentee has expired.
My independent charges for shop supplies as well.

fj12ryder

Platte City, MO

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Posted: 11/07/19 10:52am Link  |  Quote  |  Print  |  Notify Moderator

valhalla360 wrote:

Not the cheapest rate but dealerships have always been on the higher end of the spectrum.

What a lot of people fail to realize is just because the mechanic get $30-40/hr, doesn't mean that is what it costs the owner to supply a mechanic for an hour. This is particularly so at dealerships where they have to be set up to handle any and all repairs (independent shops can simply decline some types of work). Dealers also have to have the latest training. They need expensive diagnostic systems and an array of parts in inventory.
I've never seen a shop where the mechanics get $30-$40/hour wages. Maybe Porsche, MB, or Ferrari.

* This post was edited 11/07/19 03:42pm by fj12ryder *


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pianotuna

Regina, SK, Canada

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Posted: 11/07/19 11:52am Link  |  Quote  |  Print  |  Notify Moderator

I believe the mechanic should get the lions share of the service fee. Unfortunately the opposite is a fact of life.


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Posted: 11/07/19 11:56am Link  |  Quote  |  Print  |  Notify Moderator

Super_Dave wrote:

I wonder what the rate is when divided by actual time spent versus the book rate that we are charged?


Talking to some mechanics, the "book rate" is sort of the maximum amount of time it should take to do a repair. Most experienced mechanics can work much faster, but the "book rate" helps them when a job doesn't go smoothly, gives them sort of a cushion.

Most independent shops now use the same "book rate" (or more precise "computer rate) as the dealerships, or close to it. As posted earlier, they sometimes also add in the "shop rags" and other expenses now.


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Terryallan

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Posted: 11/07/19 02:40pm Link  |  Quote  |  Print  |  Notify Moderator

Don't be all tore up. they want $130.00 just to plug in, and tell me which seat sensor is bad. Not to fix it. Just tell which one is bad. so. it is still bad, and probably won't be fixed. she said the air bag won't work with it on. Truthfully. that ain't a bad thing for me. I sit pretty close to the steering wheel, and it isn't good for a airbag to go off when you sit close to it.

Why do I sit so close. I found I have better control while sitting close, as opposed to having my arm stretched out.


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colliehauler

Mc Pherson KS USA

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Posted: 11/07/19 03:48pm Link  |  Quote  |  Print  |  Notify Moderator

Terryallan wrote:

Don't be all tore up. they want $130.00 just to plug in, and tell me which seat sensor is bad. Not to fix it. Just tell which one is bad. so. it is still bad, and probably won't be fixed. she said the air bag won't work with it on. Truthfully. that ain't a bad thing for me. I sit pretty close to the steering wheel, and it isn't good for a airbag to go off when you sit close to it.

Why do I sit so close. I found I have better control while sitting close, as opposed to having my arm stretched out.
O'Reilly Auto Parts will let you use their code reader for free.

opnspaces

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Posted: 11/07/19 06:11pm Link  |  Quote  |  Print  |  Notify Moderator

I haven't taken a vehicle to a dealer for quite a while now. But at the time they would charge a diagnostic fee. If you had them fix the issue they would apply the cost of the diagnostic fee to the price of the repair. I always assumed that was how it was done across the board. Apparently times have changed, or maybe it's a state or region thing.


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Terryallan

Foothills NC

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Posted: 11/07/19 07:36pm Link  |  Quote  |  Print  |  Notify Moderator

colliehauler wrote:

Terryallan wrote:

Don't be all tore up. they want $130.00 just to plug in, and tell me which seat sensor is bad. Not to fix it. Just tell which one is bad. so. it is still bad, and probably won't be fixed. she said the air bag won't work with it on. Truthfully. that ain't a bad thing for me. I sit pretty close to the steering wheel, and it isn't good for a airbag to go off when you sit close to it.

Why do I sit so close. I found I have better control while sitting close, as opposed to having my arm stretched out.
O'Reilly Auto Parts will let you use their code reader for free.


thanks. will it read the seat sensors as well? that little guy that sit in the seat with a belt on. lights up on the cluster. But not all the time.

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