Good Sam Club Open Roads Forum: Tow Vehicles: Sticker shock
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BarabooBob

Baraboo, WI

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Joined: 12/28/2015

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Posted: 11/09/19 10:13am Link  |  Quote  |  Print  |  Notify Moderator

I gladly take my F150 to the local Ford dealership. They properly service my truck and get it back to me when promised. They are not the cheapest here in town, but, I had problems with a couple of other shops getting the work done. One other shop had one of my vehicles for 3 weeks because they kept doing other jobs while my truck sat on the lift. The Ford shop gets my work done and the vehicle back to me asap.
They beat all of the other tires shops when I needed new tires. Great service.


Bob & Dawn Married 31 years
2017 Viking 17RD
2011 Ford F150 3.5L Ecoboost 420 lb/ft
Retired


BenK

SF BayArea

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Joined: 04/18/2002

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Posted: 11/09/19 10:20am Link  |  Quote  |  Print  |  Notify Moderator

The only optional costs for my customers when I owned small motor control company's were on their site training

Included in the quoted price were spare parts, instruction manuals (if they wanted more, yes additional cost), on site instalation till certified, basic training and 1st yearly inspection

Industrial, so they knew more about the product than general public...but Turtle, Grit & others are so NOT 'general public'...

Some of our competitors did charge for some of these basics...why we were awarded

Plus, we did NOT try to tell the customer what they wanted...


-Ben Picture of my rig
1996 GMC SLT Suburban 3/4 ton K3500/7.4L/4:1/+150Kmiles orig owner...
1980 Chevy Silverado C10/long bed/"BUILT" 5.7L/3:73/1 ton helper springs/+329Kmiles, bought it from dad...
1998 Mazda B2500 (1/2 ton) pickup, 2nd owner...
Praise Dyno Brake equiped and all have "nose bleed" braking!
Previous trucks/offroaders: 40's Jeep restored in mid 60's / 69 DuneBuggy (approx +1K lb: VW pan/200hpCorvair: eng, cam, dual carb'w velocity stacks'n 18" runners, 4spd transaxle) made myself from ground up / 1970 Toyota FJ40 / 1973 K5 Blazer (2dr Tahoe, 1 ton axles front/rear, +255K miles when sold it)...
Sold the boat (looking for another): Trophy with twin 150's...
51 cylinders in household, what's yours?...

Tvov

CT

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Joined: 07/19/2003

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Posted: 11/09/19 10:31am Link  |  Quote  |  Print  |  Notify Moderator

BB_TX wrote:

JALLEN4 wrote:

Here is an idea. Why don't you guys who obviously know everything about how these service shops should be run, start your own. You will obviously be rich nearly overnight and us dummies will never have to wait to make an appointment again while we enjoy your cheap prices![emoticon]

Exactly. Unless you have owned a business you have no idea the multitude of overhead costs that must be covered by means of the income you collect before you can even think about a profit for yourself.


I think the biggest issue most people have is the "estimate" price that shops give... it rarely includes all the add-ons, such as "shop rags" and disposal fees. So if you are given an estimate of $500 for mechanical work, then have it done, you end up paying like $650 due to add-ons and fees.

That is what upsets / annoys most people.


_________________________________________________________
2008 F-250 CrewCab 5.4L,
2004 21' Forest River Surveyor


BB_TX

McKinney, Texas

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Posted: 11/09/19 01:26pm Link  |  Quote  |  Print  |  Notify Moderator

Tvov wrote:

BB_TX wrote:

JALLEN4 wrote:

Here is an idea. Why don't you guys who obviously know everything about how these service shops should be run, start your own. You will obviously be rich nearly overnight and us dummies will never have to wait to make an appointment again while we enjoy your cheap prices![emoticon]

Exactly. Unless you have owned a business you have no idea the multitude of overhead costs that must be covered by means of the income you collect before you can even think about a profit for yourself.


I think the biggest issue most people have is the "estimate" price that shops give... it rarely includes all the add-ons, such as "shop rags" and disposal fees. So if you are given an estimate of $500 for mechanical work, then have it done, you end up paying like $650 due to add-ons and fees.

That is what upsets / annoys most people.

Guess it depends on where you take it. Had my truck in to my Ford dealer for some work last week. Service advisor told me over the phone what it would cost. Picked it up next day and invoice as exactly what he said. That has always been the case.

JusBud

Right Here

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Posted: 11/09/19 01:46pm Link  |  Quote  |  Print  |  Notify Moderator

I guess I got a bargain at my local RV shop.
$100/hour.
I don't think they have shop towels or any other cleaning supplies lol
I was waiting for the junk yard dog to come out but in fact it was a pig. No lie.
But he was the only shop that would work on my basement air.
When I had the workhorse brake recall done by another shop they were $125/hour and very nice shop. No cost to me but I will gladly spend the extra $25 and not be greeted by a pig lol

colliehauler

Mc Pherson KS USA

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Joined: 01/27/2004

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Posted: 11/09/19 05:58pm Link  |  Quote  |  Print  |  Notify Moderator

JusBud wrote:

I guess I got a bargain at my local RV shop.
$100/hour.
I don't think they have shop towels or any other cleaning supplies lol
I was waiting for the junk yard dog to come out but in fact it was a pig. No lie.
But he was the only shop that would work on my basement air.
When I had the workhorse brake recall done by another shop they were $125/hour and very nice shop. No cost to me but I will gladly spend the extra $25 and not be greeted by a pig lol
Was the pig the one working on the motorhome? It doesn't matter if the shop is immaculate if the guy doing the work is unknowledgeable of what they are doing.

Ron3rd

Upland, CA USA

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Posted: 11/09/19 08:28pm Link  |  Quote  |  Print  |  Notify Moderator

BarabooBob wrote:

I gladly take my F150 to the local Ford dealership. They properly service my truck and get it back to me when promised. They are not the cheapest here in town, but, I had problems with a couple of other shops getting the work done. One other shop had one of my vehicles for 3 weeks because they kept doing other jobs while my truck sat on the lift. The Ford shop gets my work done and the vehicle back to me asap.
They beat all of the other tires shops when I needed new tires. Great service.


Stick with that dealer then. They have obviously earned your business. All the dealers I've dealt with the past 30 years sucked big time and would never use them for any repair other than warranty work


2016 6.7 CTD 2500 BIG HORN MEGA CAB
2013 Forest River 3001W Windjammer
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Honda EU2000

"I have this plan to live forever; so far my plan is working"

JALLEN4

SouthWest Ohio

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Joined: 10/02/2003

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Posted: 11/10/19 05:50am Link  |  Quote  |  Print  |  Notify Moderator

Ron3rd wrote:

BarabooBob wrote:

I gladly take my F150 to the local Ford dealership. They properly service my truck and get it back to me when promised. They are not the cheapest here in town, but, I had problems with a couple of other shops getting the work done. One other shop had one of my vehicles for 3 weeks because they kept doing other jobs while my truck sat on the lift. The Ford shop gets my work done and the vehicle back to me asap.
They beat all of the other tires shops when I needed new tires. Great service.


Stick with that dealer then. They have obviously earned your business. All the dealers I've dealt with the past 30 years sucked big time and would never use them for any repair other than warranty work


You truly need to think about what you are saying. If, over a 30 year period of time, you have never received proper treatment from a dealer's shop...you might want to reconsider where the problem actually is.

Lynnmor

Red Lion

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Joined: 07/16/2011

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Posted: 11/10/19 07:38am Link  |  Quote  |  Print  |  Notify Moderator

JALLEN4 wrote:

Ron3rd wrote:

BarabooBob wrote:

I gladly take my F150 to the local Ford dealership. They properly service my truck and get it back to me when promised. They are not the cheapest here in town, but, I had problems with a couple of other shops getting the work done. One other shop had one of my vehicles for 3 weeks because they kept doing other jobs while my truck sat on the lift. The Ford shop gets my work done and the vehicle back to me asap.
They beat all of the other tires shops when I needed new tires. Great service.


Stick with that dealer then. They have obviously earned your business. All the dealers I've dealt with the past 30 years sucked big time and would never use them for any repair other than warranty work


You truly need to think about what you are saying. If, over a 30 year period of time, you have never received proper treatment from a dealer's shop...you might want to reconsider where the problem actually is.


Perhaps he actually checks the work and is in touch with reality. My last dealer visit resulted in a damaged hub cap and a brake hose pulled tight across the coil spring. I have had bad and dangerous worked performed by dealers and other shops since I started driving many decades ago. But go ahead and always blame the victim.





Grit dog

Black Diamond, WA

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Posted: 11/10/19 11:21am Link  |  Quote  |  Print  |  Notify Moderator

^ Gotta agree with Lynmoor on this one. I try to steer clear of dealer service and repairs but have to say the majority of dealer visits have resulted in shoddy work or other issues, like 2 months and 3 attempts to get a transmission repaired correctly. The one guarantee though is you can be rest assured that you'll pay considerably more for the shoddy work than you'd pay for the work to be done at any non dealer repair shop!

To counter that, though, I did have 2 great dealership experiences about 19 years ago within weeks of each other. Had a new truck with a bad rear gear setup. Smoked one axle at a few hundred miles off the lot. Dealer stepped up and rented us a box van as a loaner as the truck was towing a cargo trailer to be loaded up for moving household.
Same truck, completly new 3rd member, did the same thing a few weeks later, different state, 1000 mi from home and 1000mi from destination.
They worked late Fri night trying to get me back on the road, searched the next day for a 1 way rental with a trailer receiver (none available). Rented me a van, gave me a 100k extended warranty for my troubles and bought a 1 way plane ticket for me to come back and retrieve the teuck after it was repaired!

Wish I could say as much for most of the rest of my experiences.


"Yes Sir, Oct 10 1888, Those poor school children froze to death in their tracks. They did not even find them until Spring. Especially hard hit were the ones who had to trek uphill to school both ways, with no shoes." -Bert A.

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