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 > How do I turn off my Dish network

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AllegroD

Outdare

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Posted: 12/08/19 05:38pm Link  |  Quote  |  Print  |  Notify Moderator

rk911 wrote:

lryrob9301 wrote:

NEVER NEVER NEVER use the word "suspend" ALWAYS ALWAYS ALWAYS use the term " disconnect " or " cancel my service " . If you use the word suspend they will put your account on pause and bill you a $5 monthly fee to maintain the account. If you truly have Pay-AS-You-Go. Just don't pay the next months bill, the account will cancel automtically.


this is usually how we do it. but if we find ourselves ready to shut down with more than a few days left in the month we'll call and our unused balance will become a credit on the account.


You are correct. I miss typed above. thinking and typing too fast. Disconnect is the correct word.

Dutch_12078

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Posted: 12/08/19 05:43pm Link  |  Quote  |  Print  |  Notify Moderator

If you're on auto-pay, you can drop out of it online and then just don't pay the next bill.


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jtad

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Posted: 12/08/19 06:23pm Link  |  Quote  |  Print  |  Notify Moderator

I bought the receivers out right on amazon.


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rk911

Wheaton IL

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Posted: 12/08/19 06:35pm Link  |  Quote  |  Print  |  Notify Moderator

jtad wrote:

I bought the receivers out right on amazon.

that's not the same as auto-pay. we also bought our receiver. auto-pay is where you have your credit card on file with Dish and have authorized them to automatically bill that card for your monthly service. our pay-as-you-go outdoor account is NOT on auto-pay so rather than calling i can just not pay the bill and the service will shut itself off. if you've left your CC on file with Dish the only way to stop your service is to call.


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Cocky_Camper

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Posted: 12/09/19 02:51pm Link  |  Quote  |  Print  |  Notify Moderator

rk911 wrote:

lryrob9301 wrote:

NEVER NEVER NEVER use the word "suspend" ALWAYS ALWAYS ALWAYS use the term " disconnect " or " cancel my service " . If you use the word suspend they will put your account on pause and bill you a $5 monthly fee to maintain the account. If you truly have Pay-AS-You-Go. Just don't pay the next months bill, the account will cancel automtically.


this is usually how we do it. but if we find ourselves ready to shut down with more than a few days left in the month we'll call and our unused balance will become a credit on the account.


This is good to know that this is an option. Do they credit you monitary wise, or credit with service days? We use pay as you go for Football season and never knew that we could do this.


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rk911

Wheaton IL

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Posted: 12/09/19 03:48pm Link  |  Quote  |  Print  |  Notify Moderator

Cocky_Camper wrote:

rk911 wrote:

lryrob9301 wrote:

NEVER NEVER NEVER use the word "suspend" ALWAYS ALWAYS ALWAYS use the term " disconnect " or " cancel my service " . If you use the word suspend they will put your account on pause and bill you a $5 monthly fee to maintain the account. If you truly have Pay-AS-You-Go. Just don't pay the next months bill, the account will cancel automtically.


this is usually how we do it. but if we find ourselves ready to shut down with more than a few days left in the month we'll call and our unused balance will become a credit on the account.


This is good to know that this is an option. Do they credit you monitary wise, or credit with service days? We use pay as you go for Football season and never knew that we could do this.

they credit $, a pro-rated amount for the remaining days in your month.

rexmitchell

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Posted: 12/09/19 09:38pm Link  |  Quote  |  Print  |  Notify Moderator

As others have said just call. If you want to save the argument tell them you are happy with the service but aren’t camping or using it for X months and will reactivate when needed.

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