Good Sam Club Open Roads Forum: Travel Trailers: Lemon camper
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 > Lemon camper

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RobertRyan

Australia

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Joined: 03/16/2008

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Posted: 01/14/20 01:17pm Link  |  Quote  |  Print  |  Notify Moderator

Nurses4u81 wrote:

Let me just say if I didn’t enjoy camping so much I would be giving this adventure up....DO NOT EVER BUY A CAMPER FROM Stoltzfus Rv or manufactured by KZ/Venture Rv....they do not stand by their product...esp when it has been a lemon from day 1....this camper picked upon January 2018 has been nothing but problems...it now needs a completely new slide out...which the manufacturer says is too out of warranty to pay for...excuse me this has been an ongoing problem since it was returned to Stoltzfus RV in Westchester not even realizing this was a much bigger problem than some caulking they put on the area at the time. Like I have said before when we picked up camper after they “supposedly” fixed the problems...when in reality THEY created additional problems....they parked it out front and NEVER went over the repairs...the person in charge that day was rude and acted like we were nothing but a bother to him that day even though they knew we were coming. They had nothing ready to travel with this camper..thank heavens we at least checked inside but at that point could not even verify that all the problems were completed. For the manufacturer to say these issues were out of the warranty period is just wrong! This trailer was covered by a manufacturers warranty, a Forever Warranty which costs me over $300 a year to get the inspections needed for this warranty to continue “forever” plus an extended warranty I paid an additional amount for and NONE of this really covers anything. To say I’m beyond fed up is an understatement

Extended warranties are a joke, they are more a PR thing than anything else.

jfkmk

NJ

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Joined: 10/28/2011

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Posted: 01/14/20 01:58pm Link  |  Quote  |  Print  |  Notify Moderator

Sorry for your issues. For folks in eastern PA, Stoltzfus RVs and Marine in West Chester is not the same as Stoltzfus in Adamstown PA. The business in Adamstown has a great reputation.

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