I think they said They had to change the SIM card because I had had a temporary account.
Last night when t jet showed .5 download speed I did a speed test using my IPhone as a hotspot. 22.8!
So the Jetpac seems to be the issue.
We are from Kanada so if I was to just use my phone as a hotspot our cost would be much higher.
According to the pac and phone it would appear we have very good signal strength.
But I will down load the app. Thanks for the tip.
At the moment phone hotspot 70+ download speed. Jet .50
Ram and 34 ft Cedar Creek