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 > ? Have you purchased from Walnut Ridge or Modern Trailer Rv

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kicker

Indiana

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Posted: 02/21/20 09:23am Link  |  Quote  |  Print  |  Notify Moderator

Doing research on a new 5th wheel. I am looking at Montana High Country or Keystone Avalanche. Walnut Ridge carries the Montana High Country and Modern Trailer carries the Avalanche. Both models have similar floor plans but some different options.
Montana High Country : Electric Leveling, option to purchase slide toppers; 3000 # rated towing hitch.

Keystone Avalanche : Hydraulic leveling, no factory option slide topper, 300# max accessory hitch ( bike carrier etc)

What I am more interested in service after sale. How well does each service department work with y’a to get things fixed in a timely manner. Yes I am well aware of Keystones reputation. However, Modern Trailers offers something called RV warranty forever that covers something like 85 components. Is it worth it or not. One draw back is you have to bring trailer back to Modern Trailer every year for inspection and pay a fee of 175$ to keep your warranty forever .

Lwiddis

Mojave, Kern County, California

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Posted: 02/21/20 11:00am Link  |  Quote  |  Print  |  Notify Moderator

"have to bring trailer back to Modern Trailer every year for inspection and pay a fee of 175$ to keep your warranty forever."

You know the yearly inspection fee but how many times did you slowly read the warranty "deal" specifics?


Winnebago 2101DS TT & 2020 Chevy Silverado 1500 LTZ Z71, 300 watts solar-parallel & MPPT, Trojan T-125s. TALL pole for flags. Prefer USFS, COE, BLM, NPS, TVA, USF&WS, state & county camps. Bicyclist! 14 year Army vet - 11B40 then 11A - (MOS 1542 & 1560)


cummins2014

Utah

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Posted: 02/21/20 05:46pm Link  |  Quote  |  Print  |  Notify Moderator

I ordered my Montana fifth wheel from Walnut Ridge and went to Indiana from Utah. Price was great , local dealers could not even come close . It was worth the trip to buy from them . I couldn’t ask for a better transaction. Changed some things when ordering , everything was built as ordered . It’s been awhile , but they were great to work with .

Although I never used there service there was a couple items they took care of that day of purchase without delay . They are a pretty good sized outfit . They seem to run a pretty smooth operation . No complaints here.

* This post was edited 02/21/20 05:52pm by cummins2014 *

Michelle.S

Western NY till fall, then Sebring, FL

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Posted: 02/21/20 06:52pm Link  |  Quote  |  Print  |  Notify Moderator

I would bet those two rear hitches are the same, just advertised differently, one with the 300 Lb Tongue weight, the other with 3000 Lb pull capacity. Which are the same hitch used any many fifthwheels, 300 Lb tongue/3000 Lb pull cap.
And I would take the Hydraulic Leveling system over the electric any day.


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DownTheAvenue

Sunny South

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Posted: 02/22/20 07:50am Link  |  Quote  |  Print  |  Notify Moderator

kicker wrote:

However, Modern Trailers offers something called RV warranty forever that covers something like 85 components. Is it worth it or not. One draw back is you have to bring trailer back to Modern Trailer every year for inspection and pay a fee of 175$ to keep your warranty forever .


That, my friend, is a total rip off designed to fatten the dealer's wallet. Don't fall victim to these sealer scams. In fact, any dealer offering something like this has given you a lot of information- they are more interested in conning you for their monetary gain than to treat you with respect in hopes you will continue to do honest business with them. How do you think they will treat you after the sale?

B.O. Plenty

Minnesota

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Posted: 02/22/20 06:30pm Link  |  Quote  |  Print  |  Notify Moderator

DownTheAvenue wrote:

kicker wrote:

However, Modern Trailers offers something called RV warranty forever that covers something like 85 components. Is it worth it or not. One draw back is you have to bring trailer back to Modern Trailer every year for inspection and pay a fee of 175$ to keep your warranty forever .


That, my friend, is a total rip off designed to fatten the dealer's wallet. Don't fall victim to these sealer scams. In fact, any dealer offering something like this has given you a lot of information- they are more interested in conning you for their monetary gain than to treat you with respect in hopes you will continue to do honest business with them. How do you think they will treat you after the sale?
So, after you pay them $175.00 for their "inspection" do you really think they won't find anything wrong that they can charge you way more money to "fix"? That's like giving them a blank check. Run don't walk.
B.O.


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Mote

Hoosier State

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Posted: 02/25/20 06:36am Link  |  Quote  |  Print  |  Notify Moderator

We bought our current fifth wheel from Walnut Ridge. They let us look around on our own for hours as we crawled in and out of most of their used ones. Once we found a couple we liked we walked back in and got a salesman. The transaction went well.
They did a good job of cleaning the camper before we picked it up and did a nice walk thru. The only issue we had was they said they would put a new battery in it and fill up the propane tanks. They put in a used battery and didn't fill the propane tanks. My mistake for not checking.


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