Good Sam Club Open Roads Forum: Good Sam Roadside Assistance: Renewal
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ken56

Tennessee

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Joined: 01/12/2013

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Posted: 06/13/20 06:04pm Link  |  Print  |  Notify Moderator

I just renewed my roadside service contract and had to print out my ID card. No indication that a plastic card would be sent with a new membership package. Did I miss something?

Lwiddis

Mono Basin National Forest Scenic Area

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Posted: 06/13/20 06:26pm Link  |  Print  |  Notify Moderator

Tow/service ID cards in general are going out. “Real ID” Driver’s Licenses with vehicle plate number is more secure proof you are the member entitled to help.


Winnebago 2101DS TT & 2020 Chevy Silverado 1500 LTZ Z71, 300 watts solar-parallel & MPPT, Trojan T-125s. TALL pole for flags. Prefer USFS, COE, BLM, NPS, TVA, USF&WS, state & county camps. Bicyclist! 14 year Army vet - 11B40 then 11A - (MOS 1542 & 1560)


Jim2007

Greeley, Colorado

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Posted: 06/14/20 10:33am Link  |  Print  |  Notify Moderator

Hi.. I have not had a plastic card for a number of years. I just keep the phone number in the truck. Then call for service. Just keep your dues paid up and they will respond to a call for help. Jim2007


TV: 2016 Dodge 2500 Diesel
Rig: 2013 Heartland, Sundance, 5th wheel

Good Sam Care Team

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Posted: 06/15/20 01:40pm Link  |  Print  |  Notify Moderator

Hello ken56,

Thank you for your time, please note the below information regarding membership cards.
We are now utilizing Digital Fulfillment kits and cards for all Roadside Assistance and Travel Assist members. We do not send plastic memberships cards to carry in your wallet. You can access your cards online. If you wish you can print a copy to have in your car however; it is not required as your information is in the system when you call dispatch.

Please let us know if we can be of further assistance.

Thank you,
Good Sam Customer Care Team

Good Sam Care Team

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Posted: 06/19/20 09:10am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Good Sam Care Team

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