Best place to buy Dometic Brisk Air 2 top unit

[powellmj]

Hi, Need to replace the top unit of my bedroom ac. Dometic Air 2 13.5K. Looking online, I see a few places but after checking them out, not so sure about doing business with them. RV Parts Country, Big Daddy Parts & Camper Parts World are the same group with 3 different names and a ton of bad BBB reviews. Hate doing business at Camping world. Would really like suggestion that come from purchasing experience. Thanks

[GFrank]

corvettekent wrote:
We have been trying for two weeks to return a part to RV Parts Country. I will never do business with them again.

I too I am having a problem with RV Parts Country. The AC unit arrived in a re-taped box with the entire base frame severely bent on all sides. It looks like it was dropped from a height of at least 6-7 feet, it hit the lower front, pushed the front part of the pan up (so it won't seal), buckled all sides and cracked the top cover.

I don't believe it was the shipping company (UPS) that caused the problem, because the unit had been re-packaged The box didn't look like it had sustained much damage other than normal handling.

So far, they are not replying to my emails, except for auto-replies. The phone number #1 is a recording and phone #2 is disconnected. Now, their email "support@rvpartscountry.com" is bouncing back.

So BEWARE!

Only after issuing a chargeback through my credit card company and supplying all the details and proof that I had returned the unit was I able to get my money back.

But Dometic should share some of the blame because their units are not well packed from the factory. I see a lot of pictures of units damaged in shipping.

[powellmj]

Well, I ordered on Wednesday, delivered today and took about 45 minutes to install. Used my tractor bucket to lift up the unit. Came inside removed grill and the 4 screws to top unit. Back on roof and removed old, set new one in place and finished up everything inside. United RV had it packed well and delivered quickly.

[sayoung]

rhagfo wrote:

Dutch_12078 wrote:
Try PPL: PPL Motor Homes

I've bought parts and appliances from them for years and never had a problem.

X2
Order several items from them competitive pricing and great service.

x3

[powellmj]

Just ordered from United RV out of Texas: parts.unitedrv.com Ended up being $652 with shipping and military discount. Discount Code is: Veteran

Will update on how it progresses.

[BarneyS]

I would go with either E-Trailer or PPL. Have dealt with both of them and both were great transactions without any problems.
Barney

[powellmj]

Really appreciate the reply's. Here is what I've found so far:
Dometic Brisk Air II 15,000 BTU Upper Unit White
Pricing including shipping - 72019
Dyers – $889.99
Tweetys – $888.88
Adventurerv.net - $759.99
Pplmotorhomes.com - $869.99
Camping World - $901.95
Etrailer.com - $859.10
United RV.com - $669.00
Local RV Dealer - $909.00

[Ron3rd]

Dutch_12078 wrote:
Try PPL: PPL Motor Homes

I've bought parts and appliances from them for years and never had a problem.

X2, Tweetys and Etrailer both have good reps too
Have you checked Amazon?

[pconroy328]

We got our replacement from Dyers. Great price, shipped quickly. I will buy from them again.

[IAMICHABOD]

When I am looking for parts there are 3 that I look at,I have done business with them all and have not had a problem,all had great service.

As mentioned PPL, then there is Tweetys,and Adventure RV

I check the prices and shipping costs then decide.

I also check Amazon,as a prime member shipping is free and sometimes that is the best deal.

I have tried others and was not happy with them RV Country,never again.

[rhagfo]

Dutch_12078 wrote:
Try PPL: PPL Motor Homes

I've bought parts and appliances from them for years and never had a problem.

X2
Order several items from them competitive pricing and great service.

[Dutch_12078]

Try PPL: PPL Motor Homes

I've bought parts and appliances from them for years and never had a problem.

[corvettekent]

We have been trying for two weeks to return a part to RV Parts Country. I will never do business with them again.