Good Sam Club Open Roads Forum: Extended warranty refund
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justinhscott

Cape Cod

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Posted: 06/29/20 03:42pm Link  |  Print  |  Notify Moderator

I purchased the extended warranty through camping world of Asheville. They have been super nice and helpful. I requested to cancel my warranty because it did not cover an issue it should have covered. CW of Asheville tells me they submitted my request “to Corporate” on May 20. As of today, 40 days later, no refund. Please help.

Edit: fat fingers typed the wrong date in May the first time.

Lwiddis

Mono Basin National Forest Scenic Area

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Posted: 06/29/20 04:21pm Link  |  Print  |  Notify Moderator

You say the warranty should have covered the repair. Dispute the denied repair. Contract covers how to do so. Canceling the policy is unlikely...very unlikely.


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Charlie D.

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Posted: 06/29/20 05:42pm Link  |  Print  |  Notify Moderator

Had the same problem on the first camper I purchased. After many calls they finally deducted it from the principal I owed.
If you get it resolved and they deduct from your principal take note of what you owe now and make sure that you final payment reflects that.


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guidry

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Posted: 06/30/20 05:31am Link  |  Print  |  Notify Moderator

I cancelled a warranty on our first trailer. Same issue, I got mad about a claim they tried to deny. I ultimately won the claim but was so mad at the process I cancelled the contract. They deducted the prorated amount to the END of the loan. So my payments stayed the same but three years later I paid off the loan a few months before what would have been the end of the loan. Lesson learned about warranty contracts.

Good Sam Care Team

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Posted: 06/30/20 12:37pm Link  |  Print  |  Notify Moderator

Hello justinhscott,

Thank you for your time and post, we apologize for the delay with the refund of the extended service plan. We will be glad to look into this. Please provide your contact number in a private message.

Thank you,
Good Sam Customer Care Team

Bird Freak

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Posted: 06/30/20 02:37pm Link  |  Print  |  Notify Moderator

Good luck getting money back from GS. They take it fast and easy. Giving you anything back not so easy.


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Posted: 07/17/20 02:56pm Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

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