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 > Ally financial Bank Issues.... Anybody else experience this?

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mljjdb

south carolina

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Posted: 08/20/20 03:28pm Link  |  Quote  |  Print  |  Notify Moderator

Attempting to buy a Class A from a private seller. He paid off his lien on August 8th. Apparently the state of Georgia allows the bank to hold back the title for 10 days from the payoff. Than supposedly, the bank will send the stamped title to the owner. We were able to have a conference call with the owner, buyer and the bank 7 days ago and insisted on speaking with someone in the United States. We luckily got someone in Texas after several tries and being told from the Phillipine reps that all banks were closed due to meetings. The Rep in Texas said once the 10 days were satisfied, the title would be sent to the owner. That was 7 days ago and the owner was told it would be another 7-10 days.
We have a good relationship with the seller/owner, but this seems like it will be a never ending battle. We are not comfortable buying without a clear title in hand before we purchase. This is so frustrating..... any suggestions from prior Class A or other owners that may have experienced a similar issue with this financial institution?

Bumpyroad

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Posted: 08/20/20 04:05pm Link  |  Quote  |  Print  |  Notify Moderator

it certainly is common for the lender to retain the title until "the check clears". show a little patience, and how did the phillipines get into this discussion?
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BarabooBob

Baraboo, WI

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Posted: 08/20/20 04:15pm Link  |  Quote  |  Print  |  Notify Moderator

It seems like every time you try to contact a bank or any other customer service company that most of the phone people speak english as a second or third language. I had a problem with State Farm Insurance because I could not understand half of the people that I talked to. It took them 9 weeks to settle on a claim where a woman that they insured drove through our building and they kept stalling before finally paying up.


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time2roll

Southern California

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Posted: 08/20/20 04:26pm Link  |  Quote  |  Print  |  Notify Moderator

So the seller should have the title in a couple days. Did you give the seller money yet?
I assume you have given no money. This is the seller's issue to resolve if he wants paid.


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thomasmnile

Lake Mary, FL

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Posted: 08/20/20 04:37pm Link  |  Quote  |  Print  |  Notify Moderator

We gave our travel trailer to the dealer we purchased from for consignment sale. We paid off the loan balance a couple days before taking the trailer to the dealer. Final payment was made electronically to Bank of America for 6K payoff. The money was debited out our Chase account the next day, but B of A didn't release their electronic lien on the electronic title for 7 days after accepting payment. It happens, a bank "thing".

Lwiddis

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Posted: 08/20/20 04:59pm Link  |  Quote  |  Print  |  Notify Moderator

As a buyer why wouldn’t you want all these protections? What’s your hurry?


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rexlion

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Posted: 08/20/20 05:17pm Link  |  Quote  |  Print  |  Notify Moderator

Is there some reason why you are in a rush, can't wait a few days? If you really want the unit, give the bank some time to get their sheist together. If not, walk away. Simple.


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Roger in VERMONT

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Posted: 08/20/20 06:01pm Link  |  Quote  |  Print  |  Notify Moderator

We always use the credit union. They hold the title. I walked in paid my balance on the loan they handed me the title.

That was quick and easy


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delwhjr

TX

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Posted: 08/20/20 06:42pm Link  |  Quote  |  Print  |  Notify Moderator

Ally had the loan on a car of mine. It took them 2 weeks to send title after pay off. When I went to sell car a few years later, they had never notified the state the title was clear, so had to play phone tag for a few days to get the information transmitted to state.


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Harrydavidson

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Posted: 08/20/20 06:44pm Link  |  Quote  |  Print  |  Notify Moderator

The bigger the bank, the more red tape you go through.

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