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Open Roads Forum  >  Class A Motorhomes  >  All  > Stairs not working Reply to Topic  |  Subscribe  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Page of 2   Next MetalGator • View posts Florida Senior Member Joined: 02/17/2010 View Profile Good Sam RV Club Member Offline Posted: 09/15/20 07:38am Link  |  Quote  |  Print  |  Notify Moderator In the 3 years I have had this motorhome, I have had problems with the stairs 4 times now. I have had the motor replaced, the controller replaced, some type of gear replaced, etc. Now they are messed up again. I have included a picture. We took a trip last weekend and when I got to the RV park, the stairs extended but wouldn't retract all the way. Once they get stuck like this, most of the time the stairs won't come out again but about every 10th opening of the door, they will extend. But when they retract, they only retract part way. The stairs are lubricated and I can push them up easy to the fully retracted position. I am about to give up on them and disconnect them preeminently and just use a step that we recently purchase but I'd like to fix them one more time. Any suggestions on how to go about troubleshooting? 2018 Miramar 35.3 2005 Dodge Ram Quad Cab 1500 3 fur kids (Monty, Lola and Pinto) Rainbow bridge (Murphy) navigator2346 • View posts texas Senior Member Joined: 03/29/2019 View Profile Offline Posted: 09/15/20 09:25am Link  |  Quote  |  Print  |  Notify Moderator I had trouble with steps like that. I found that the manufacturer had grounded the steps to the steps!. Moved ground to a good chassis ground and no more problems joelc • View posts Cedar Point, NC Senior Member Joined: 02/23/2004 View Profile Offline Posted: 09/15/20 09:25am Link  |  Quote  |  Print  |  Notify Moderator I am not familiar with auto-stairs, but you seemed to be replacing a lot of parts. Are there and micro switches on the steps that might be sticking and shutting the stair off prematurely? Any binds in the guides or supports? Do you have a fuse or a circuit breaker? If a breaker, perhaps it is drawing too much current, overheating and shutting down. Like a thermal fuse. All else fails, get steps or manual stairs. crawford • View posts Dandridge Tenn. Senior Member Joined: 03/22/2006 View Profile Good Sam RV Club Member Offline Posted: 09/15/20 10:16am Link  |  Quote  |  Print  |  Notify Moderator It sounds like you should have replaced the whole unit with that much problems. My C class 13 years never a problem now the A class 4 year so far so good. Change from a c class to a A class Georgetown 07 triple slide ksg5000 • View posts Oregon Senior Member Joined: 06/30/2008 View Profile Posted: 09/15/20 10:26am Link  |  Quote  |  Print  |  Notify Moderator Over many yrs I have found that almost all of my step issues have been related to corroded/bad grounds, loose wires, and low/bad batteries. Kwikee used to have a pretty good diagnostic PDF on their website .. not sure new owner has the same. You can remove a cotter pin and the bar that connects the step linkage to the motor .. that should allow you to readily move the steps in/out and determine whether there is a bindage issue. Kevin Jim1eddoc • View posts Apple Valley CA Full Member Joined: 01/07/2005 View Profile Good Sam RV Club Member Posted: 09/15/20 10:46am Link  |  Quote  |  Print  |  Notify Moderator Same problem.. drove me nuts and went thru parts and service folks. Finally found a shop that drove the rig and found that when the coated wiring loom was jiggled (over a bump) a wire inside the loom would move enough to cause the steps to activate. Replaced the factory loom and all was well. dougrainer • View posts Carrolton, Texas Senior Member Joined: 06/11/2007 View Profile Offline Posted: 09/15/20 04:13pm Link  |  Quote  |  Print  |  Notify Moderator 1. Step control module was not needed to be replaced. They RARELY fail. 2. Motors do fail, even new ones 3. "gear" ? sounds like you used a Service Shop and they had no idea what they were doing. SEE item 1 4. Take the cotter pin out of the trans linkage and the drive pin out. With the steps released, you should be able to retract and it will drop down and extend with minimum effort. If it does NOT, then the arm linkages are NOT correctly lubed and need lube. If this is OK you need a new motor. Doug Yankee Clipper • View posts Cairo, GA Senior Member Joined: 06/08/2006 View Profile Good Sam RV Club Member Offline Posted: 09/15/20 07:29pm Link  |  Quote  |  Print  |  Notify Moderator We had Kwikee steps on our 97 Coachmen. They are notorious for being unreliable when their moving parts are not lubed. Try CRC with PFTE on the moving parts, and see whether that cures it. The next issue, mentioned above, is that the controller needs a REALLY good ground. Third, the gearbox can get water in it and the input quill will begin to grind down. Ours was ground to a nub when I finally replaced it. The integrated motor-gearbox is not hard to replace. HTH Yankee Clipper 2014 Winnebago Sightseer 33C on Ford F53 6.8l V10 2014 Honda CRV 4 down toad/Roadmaster Falcon2 with EvenBrake TireMinder TPMS, Duke the overgrown Boxer mascot/lousy watch dog Rosey the minidachshund resident Princess-in-Chief robatthelake • View posts Vancouver Island Senior Member Joined: 08/24/2003 View Profile Good Sam RV Club Member Offline Posted: 09/16/20 08:01pm Link  |  Quote  |  Print  |  Notify Moderator Biggest issue is and has been lack of grease! Silicone spray is just not enough for these things! If your rig is older than 1999 almost everyone in the business will tell you that there are no parts! If this happens to you try E Trailer ! They are easy to deal with and likely have the correct parts in stock! Grease them well ! Rob & Jean 98 Dutch Star Diesel Pusher ..07 Honda CRV AWD Coach Cleats • View posts Watertown, Ct Full Member Joined: 11/02/2007 View Profile Offline Posted: 09/17/20 02:09pm Link  |  Quote  |  Print  |  Notify Moderator Did u check the magnets on the screen door and/or front door. Sometimes they are located on the door frame. If they broke or fell off that could be the problem. 2004 Safari Cheetah 36 PDD, 03 Wrangler Sahara Toad W/Buddy Brake. Denise and Bob 70 Years as Teachers! Kodi D'dog'. About to play as long as we worked. Senior Softball! What a blast. Nothing is routine! Reply to Topic  |  Subscribe  |  Print Topic  |  Post New Topic  |  Oldest first Newest first  Page of 2   Next Open Roads Forum  >  Class A Motorhomes  >  All  > Stairs not working

Search:   Advanced Search Search only in Class A Motorhomes

Jump to Forum Dear Marcus  - Good Sam Roadside Assistance  - Good Sam Club  - Good Sam Insurance  - Camping World Accessories  - Camping World RV Sales  - Good Sam Extended Service Plan  - Camping World Service and Inst...  - Coast to Coast Recreational Vehicles  - Class A Motorhomes  - Class B - Camping Van Conversi...  - Class C Motorhomes  - Fifth-Wheels  - Folding Trailers  - Hybrid Travel Trailers  - Travel Trailers  - Truck Campers  - Toy Haulers Camping  - Tent Camping  - Family Camping  - Workamping Forum General Forums  - Beginning RVing  - Rallies, Shows and Gatherings  - General RVing Issues  - RV Lifestyle  - Full-time RVing  - Camp Cooks and Connoisseurs  - RVing with Disabilities and Ge...  - RV Pet Stop Technical Resources  - Tech Issues  - Do It Yourself Modifications a...  - Towing  - Tow Vehicles  - Dinghy Towing  - Technology Corner  - Forum Posting Help and Support Locations  - RV Parks, Campgrounds and Attr...  - Roads and Routes  - Public Lands, Boondocking and ...  - RVing in Canada and Alaska  - RVing in Mexico and South Amer...  - Snowbirds Other Discussions  - Around the Campfire

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