Good Sam Club Open Roads Forum: Price increase at our KOA
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 > Price increase at our KOA

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agesilaus

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Posted: 02/01/21 06:17pm Link  |  Quote  |  Print  |  Notify Moderator

There must be some corporate standards, possibly not about contracts and customer relations, but I see a number of ex-KOAs around the country and they got the boot for something. Customer complaints may start their slide on the way out.


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agesilaus

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Posted: 02/01/21 06:19pm Link  |  Quote  |  Print  |  Notify Moderator

So tell the owner you are going to publicly name them and there is the next town over.

Super_Dave

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Posted: 02/01/21 06:23pm Link  |  Quote  |  Print  |  Notify Moderator

agesilaus wrote:

There must be some corporate standards, possibly not about contracts and customer relations, but I see a number of ex-KOAs around the country and they got the boot for something. Customer complaints may start their slide on the way out.


If they are still a campground, what might be happening is after a few years the owner is tired of KOA corporate dipping into their pocket and dictating how things are run. They can use the KOA advertising and eventually separate themselves from the corporate chain.


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Super_Dave

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Posted: 02/01/21 06:24pm Link  |  Quote  |  Print  |  Notify Moderator

agesilaus wrote:

So tell the owner you are going to publicly name them and there is the next town over.


No where near going nuclear yet. Discussions with them have just started.

Lantley

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Posted: 02/01/21 06:32pm Link  |  Quote  |  Print  |  Notify Moderator

I think there are so many negative KOA threads because there is an expectation that KOA's be totally the same like McDonald's or other franchises we know.
We think they should be all priced the same like a Big Mac as well.
The truth is KOA's are all different with different price structures. Yes there are franchise fee's and a network affiliation that sets a minimum franchise standard.
However the properties are all different.
Like all other CG's rates are based on location. A KOA in a rural area will be more expensive than a KOA in a resort area. In general KOA's maybe more expensive as a result of the franchise fee but there is uniformity, familiarity and minimum standards associated with the fee.
When deciding on a CG KOA is in the mix with all the others. If they meet my needs and are in my prime location I have no issues staying there.
If I'm in an unfamiliar area that KOA branding becomes important/meaningful if I'm comparing KOA to an unknown competitor.
Very seldom to I make a CG decision on price alone.
Price is often very low on my list of criteria. Convenience and location are at the top of my list.


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agesilaus

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Posted: 02/01/21 06:47pm Link  |  Quote  |  Print  |  Notify Moderator

Quote:

Like all other CG's rates are based on location. A KOA in a rural area will be more expensive than a KOA in a resort area. In general KOA's maybe more expensive as a result of the franchise fee but there is uniformity, familiarity and minimum standards associated with the fee.


I believe you got that backwards: KOA in Bozeman outside YNP--%83/30 amp site. KOA outside Devils Tower: $69/night. KOA way outside the Black Hills $35

BB_TX

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Posted: 02/01/21 08:02pm Link  |  Quote  |  Print  |  Notify Moderator

agesilaus wrote:

Quote:

Like all other CG's rates are based on location. A KOA in a rural area will be more expensive than a KOA in a resort area. In general KOA's maybe more expensive as a result of the franchise fee but there is uniformity, familiarity and minimum standards associated with the fee.


I believe you got that backwards: KOA in Bozeman outside YNP--%83/30 amp site. KOA outside Devils Tower: $69/night. KOA way outside the Black Hills $35

More accurate to say a KOA (or any other RV park) near a prime destination will be more expensive than one located in a lesser area.

KOA actually has 3 levels of parks; Journey (lower priced and fewer amenities located for travelers overnight or short stays during travel), Holiday (higher priced with more amenities located in more touristy areas), and Resort (typically highest priced with most amenities).

Sjm9911

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Posted: 02/01/21 08:44pm Link  |  Quote  |  Print  |  Notify Moderator

I think they should have honored the allready in place contract. Other then that, i really have no issues with KOAs , if you dont like them dont book them . Its pretty simple. I use them , along with other spots. Some are better then others. They have there place, thats why there still in buisness. You know what your getting when you book them.


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pconroy328

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Posted: 02/01/21 10:12pm Link  |  Quote  |  Print  |  Notify Moderator

rlw999 wrote:


It seems like a bad business practice


That's exactly my first reaction.

But it may be a good business practice for the new owners. The new owners most certainly did the math and either decided they needed to raise the rent or they could.

It could be the old owners were losing money.
Or it could be Business 101 - Supply and Demand.

In either case, I too would give them a call, ask nicely for an explanation. And then -


... take my money someplace else!

time2roll

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Posted: 02/01/21 10:56pm Link  |  Quote  |  Print  |  Notify Moderator

Everybody loves the old owner with no mortgage and a big smile that has no need to press the prices and make sad faces. New owner has to pay market price, finance the purchase and probably catch up on some deferred maintenance so the price increases. I still think he could have honored the original reservation to retain some goodwill. I would pass at least one year and think about the value.


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