Good Sam Club Open Roads Forum: Good Sam Roadside Assistance: Autopay anyway!
Open Roads Forum Already a member? Login here.   If not, Register Today!  |  Help

Newest  |  Active  |  Popular  |  RVing FAQ Forum Rules  |  Forum Posting Help and Support  |  Contact  

Search:   Advanced Search

Search only in Good Sam Roadside Assistance

Open Roads Forum  >  Good Sam Roadside Assistance

 > Autopay anyway!

This Topic Is Closed  |  Print Topic  |  Post New Topic  | 
Page of 2  
Next
rightlaneonly

CA..

Senior Member

Joined: 02/14/2004

View Profile



Good Sam RV Club Member


Posted: 03/01/21 07:00am Link  |  Print  |  Notify Moderator

Sometime back, maybe a month, I talked with a GS RS agent and asked my account be taken off auto pay (no way to do that on website). I was assured it was removed. Unfortunately I trusted the agent (my mistake) and did not record time date and name. Today I see I have been billed for another year against my wishes. I have been on hold for about 1/2 hour waiting to talk with an agent to try and reverse this. Go figure, all agents are busy, how convenient. I had decided I no longer wanted or needed GS RS, hence the request to not auto renew. This is shady at best and unethical but from what I read here this is SOP anymore for GS.
Honestly I have no problem with the service, I just don't need or want it anymore. I would appreciate it if someone from GS RS would "reach out" to me and fix this.
Lee


Lee & Jane
Ford died once to often.
Replaced with 2019 GMC Canyon
Aliner, soon to be gone.


wanderingaimlessly

Buggs Island lake

Senior Member

Joined: 08/23/2017

View Profile


Offline
Posted: 03/01/21 07:12am Link  |  Print  |  Notify Moderator

If it was paid via a credit card, notify your cardholder of a fraudulent charge and see if they will reverse it.

azdryheat

Tucson, AZ

Senior Member

Joined: 03/02/2012

View Profile



Good Sam RV Club Member

Offline
Posted: 03/01/21 07:57am Link  |  Print  |  Notify Moderator

x2


2013 Chevy 3500HD CC dually
2014 Voltage 3600 toy hauler
2019 RZR 1000XP TRE


BB_TX

McKinney, Texas

Senior Member

Joined: 04/04/2005

View Profile


Offline
Posted: 03/01/21 08:02am Link  |  Print  |  Notify Moderator

I agree with above. Your credit card company will hold payment and go back to GS and contest the charge.

RobWNY

Jamestown, NY

Senior Member

Joined: 02/28/2014

View Profile



Good Sam RV Club Member


Posted: 03/01/21 08:41am Link  |  Print  |  Notify Moderator

Ever since someone came up with the idea to do auto-renewal it has fried my behind. Now before I sign up for anything, I read whether there is an automatic auto-renewal. If there is, I do one of two things. If I can, I'll call them and say I don't have a credit card and ask if I can send them a check. If I can't do that, I'll go buy a pre-paid Visa or MC card and put just enough money on the card to cover the cost of what I'm purchasing. That way when auto-renewal time comes, they get nothing. If I can't do either of those things, I don't need or want what they're selling. It's a pain in the neck but what happened to you happened to me with another service and it was months before I got the problem resolved. Never again!


2020 Silverado 2500HD LT, CC, 4X4 6.6 Duramax
2021 Grand Design Reflection 311BHS

I asked him to do one thing and he didn't do any of them.


C.B.

APPLETON WI USA

Senior Member

Joined: 12/15/2003

View Profile



Good Sam RV Club Member

Offline
Posted: 03/01/21 09:06am Link  |  Print  |  Notify Moderator

Old school here.

No auto pay
No auto renewal

Will you take check? answer-No. Thank you good by.

Will you take check? answer- Yes. Check is on the way.


C.B.


CBVP2004~FORD~F350~CC~LARIAT~SRW~SB~4X4~6.0D~
AUTO~PULLRITE 16K SUPERGLIDE~DEMCO GLIDERIDE~
PRODIGY CONTROLLER~C-BETR MIRRORS~EMS-HW50C~

Butch/Barb=2013-Cedar Creek 36CKTS
Kris/Katy=2006-Cherokee 32B

SAR Tracker

Central Oregon

Senior Member

Joined: 05/29/2003

View Profile


Offline
Posted: 03/01/21 09:08am Link  |  Print  |  Notify Moderator

While somewhat on-topic, some advice I got from a CPA years ago was this: 2 cards - one for everyday purchases (gas, restaurant, groceries, etc), and a debit card from AN ENTIRELY DIFFERENT BANK, loaded with only a small amount, for online purchases. That way if the online card number gets hacked, or compromised somehow, the bad guys don't have access to your "main" accounts.


Rusty & Cheryl
2011 F250 2WD 6.2L Gasser
2008 Weekend Warrior FB2100
"Common sense is in spite of, not the result of, education" - Victor Hugo (1802-1885)

MDKMDK

Lockdown Gulag

Senior Member

Joined: 10/15/2008

View Profile



Posted: 03/01/21 09:24am Link  |  Print  |  Notify Moderator

Your best option might be to cancel the credit card they're debiting. However, it's not always that simple.

https://www.helpwithmybank.gov/help-topi........yments/preauthorized-closed-account.html

The multiple accounts/credit cards suggestion is a good one. I've been using it for years.


Mike. Comments are anecdotal or personal opinions, and worth what you paid for them.
2018 (2017 Sprinter Cab Chassis) Navion24V + 2016 Wrangler JKU (sold @ ????)
2016 Sunstar 26HE, V10, 3V, 6 Speed (sold @ 4600 miles)
2002 Roadtrek C190P (sold @ 315,000kms)

OkieGene

oklahoma city

Senior Member

Joined: 01/06/2004

View Profile



Posted: 03/01/21 09:33am Link  |  Print  |  Notify Moderator

I've heard mention of a credit card that you can create a temporary one time only virtual number. No company or anyone ever sees your actual credit card number.

You create this virtual number one time use only for use with a specific vendor and specific one time purchase.

That's all I know about this, check it out and let us know.

EDIT: Looks like Capital One has this.

rightlaneonly

CA..

Senior Member

Joined: 02/14/2004

View Profile



Good Sam RV Club Member


Posted: 03/01/21 11:30am Link  |  Print  |  Notify Moderator

Interesting, I ask for someone to "reach out" and help and get no response from GS. Another poster after me complains and someone "reaches out" right away. Choice of words I guess.
Anyway, I no longer need your help, after spending an eternity on hold I was able to talk with a live person who says they have reversed the charges.
Next step, cancel GS account then the CC.
By the way, I've been with you since 2004

This Topic Is Closed  |  Print Topic  |  Post New Topic  | 
Page of 2  
Next

Open Roads Forum  >  Good Sam Roadside Assistance

 > Autopay anyway!
Search:   Advanced Search

Search only in Good Sam Roadside Assistance


New posts No new posts
Closed, new posts Closed, no new posts
Moved, new posts Moved, no new posts

Adjust text size:




© 2021 CWI, Inc. © 2021 Good Sam Enterprises, LLC. All Rights Reserved.