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 > AT&T Mobley has Died. Need replacement Router

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TenOC

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Posted: 06/23/21 07:21pm Link  |  Quote  |  Print  |  Notify Moderator

My Mobley had a hardware failure. I am on the grandfathered unlimited data plan. I need to get a new router with external antennas that I can put the SIM card into. I am NOT a tech expert, but an 84 yo pen and paper guy so I need something simple.

Will this work?????

All suggestion are welcome

* This post was last edited 06/24/21 10:50am by TenOC *   View edit history


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lryrob9301

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Posted: 06/23/21 08:24pm Link  |  Quote  |  Print  |  Notify Moderator

Yes that router should work with the AT&T sim card.


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phillyg

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Posted: 06/24/21 09:49am Link  |  Quote  |  Print  |  Notify Moderator

I vaguely recall reading somewhere that ATT was discontinuing Mobley support.


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TenOC

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Posted: 06/24/21 10:50am Link  |  Quote  |  Print  |  Notify Moderator

phillyg wrote:

I vaguely recall reading somewhere that ATT was discontinuing Mobley support.


Yes, That is why I need a replacement router. The mobley has worked after support ended.

jcpainter

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Posted: 06/24/21 06:40pm Link  |  Quote  |  Print  |  Notify Moderator

Several years ago AT&T put something in the Mobley code that prevented you from simply swapping the Mobley account SIM into another device.

I can't remember the details, but you had to obtain the PUK code(s) from AT&T and then follow a specific regime to make the Mobley SIM work in another device.

I did this, but can't recall the steps. Google and see what you can find. Don't buy another device and assume the Mobley SIM will work in it.

Having said this, those people that swapped SIMs before this change are OK.

NamMedevac 70

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Posted: 06/24/21 08:03pm Link  |  Quote  |  Print  |  Notify Moderator

Mr. Wizard (best of the best) has a correct answer for this and gave me the details in a reply to this topic yesterday on this forum. Cheers to the many.

MrWizard

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Posted: 06/27/21 07:24am Link  |  Quote  |  Print  |  Notify Moderator

I put my Mobley SIM card into this AT&T netgear router Hot spot
AT&T Netgear 815s
And use the available mimo antenna

Hopefully you have already gone thru the SIM unlock procedure with the Mobley

If not and the needed router gives you a SIM error msg
You might need too tell att you have SIM problems with the Mobley, (not a dead Mobley) and you need a new SIM, then put it in the new hotspot router,
You didn't say how dead, if the Mobley Wi-Fi works but the cellular is dead, you might still access administration and unlock the SIM if you have the puk code, what many of us did was to set our own SIM lock code, so AT&T could not alter any settings to the SIM or the device,
The lock unlock change lock code settings are accessible thru the device administration login url from your web browser,
After the normal wifi connection has been made

Looking ahead to Feb 2022, I jumped on the T-mobile wireless home internet gateway, and plan on replacing my old Samsung S5 Verizon phone, so I can switch to Visible and reduce my current $148 per month vzw bill, to $25, two months savings will cover the cost of the replacement phone, after that I will still be saving $$70 every month, even with having the new T-Mobile account,

* This post was last edited 06/27/21 07:50am by MrWizard *   View edit history


I can explain it to you.
But I Can Not understand it for you !

....

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Jbird

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Posted: 08/28/21 03:53pm Link  |  Quote  |  Print  |  Notify Moderator

Would I have the same problems with sim card if I replace my dead Mobley with another Mobley?


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TenOC

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Posted: 08/28/21 05:16pm Link  |  Quote  |  Print  |  Notify Moderator

Jbird wrote:

Would I have the same problems with sim card if I replace my dead Mobley with another Mobley?


Update 8/28/21:

After 40+ hours with ATT support and 5 SIM Cards and 4 hardware changes (replacement for the mobley)

1. I replaced my SIM card from my (sick) Mobley in a known good Mobley my sister had and all work well.

2. Based on other replies I choose to replace my Mobley with a Netgear Unite Explore 815S I found on eBay. Now I have much faster internet -- up to 25 MHz download and 20 Mhz Upload plus I can connect up to 15 devices. HOWEVER, the Netgear does drop connection very often. I do not know why.

It took 2 phone calls to ATT to get the Netgear to work with a new SIM card.

DO NOT ALLOW ATT TECHSUPPORT TALK YOU INTO TRYING TO CHANGE YOUR PLAN FROM THE GRANDFATHER PLAN. IT IS VERY DIFFICULT TO GET YOUR OLD GRANFATHER PLAN BACK (ask me how I know)

JJnLilly

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Posted: 09/24/21 06:39am Link  |  Quote  |  Print  |  Notify Moderator

If anyone is interested, we have an OBD mobley and a ZTE wireless WIFI receiver/modem/router no longer needed as we changed carriers.


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