Good Sam Club Open Roads Forum: How do you cancel your Extended Service Plan?
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 > How do you cancel your Extended Service Plan?

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markaa14

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Posted: 07/01/21 08:01pm Link  |  Print  |  Notify Moderator

How do you cancel your ESP. I purchased a travel trailer from Camping World about 20 days ago and have decided to cancel the ESP. GAP and wheel warranty. I tried to contact the dealer where I purchased the warranties to receive a refund and so far, have not heard back from them.

Ed_Gee

Central Oregon coast

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Posted: 07/01/21 08:47pm Link  |  Print  |  Notify Moderator

markaa14 wrote:

How do you cancel your ESP. I purchased a travel trailer from Camping World about 20 days ago and have decided to cancel the ESP. GAP and wheel warranty. I tried to contact the dealer where I purchased the warranties to receive a refund and so far, have not heard back from them.


In my experience, you need to notify the insurance company directly by letter , not email, not phone, but by written letter to be mailed. The procedure to request cancellation should be written out somewhere in that policy contract. Your dealer is out of the picture at this stage. He got his cut from the sale. Now you need deal directly with the insurance company.


Ed - on the Central Oregon coast
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markaa14

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Posted: 07/01/21 09:37pm Link  |  Print  |  Notify Moderator

According to the contracts, the Good Sam ESP may be cancelled in the first 30 days at a full refund. This is also stated on the Good Sam website.

wapiticountry

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Posted: 07/02/21 06:54am Link  |  Print  |  Notify Moderator

Be aware that if you purchased the ESP and other "warranties" as part of the financing, the refund will go to the lender and applied to the loan, you won't get a check It will not advance your payments but instead the refund will be applied to the balance of the loan, effectively meaning the refund is applied to the end of the loan, not to the payment amortization schedule.

Good Sam Care Team

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Posted: 07/02/21 07:06am Link  |  Print  |  Notify Moderator

Hello markaa14,

Thank you for your post. Can you please send us a PM with where you purchased your unit as well as your best contact information and I will share your concerns with the leadership team and request they follow up.

Thank you,
Melissa
Good Sam Response Team

markaa14

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Posted: 07/03/21 06:42am Link  |  Print  |  Notify Moderator

We plan to apply the payment to the loan anyway and plan to pay more toward the loan than the current payment schedule from the lender. Which means more of our payment each month will go toward the principal instead of interest and we will pay off the loan much sooner than the original schedule of the loan.

markaa14

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Posted: 07/03/21 11:59am Link  |  Print  |  Notify Moderator

Good news. I finally got in touch with the right person at the dealership. There is a form that you sign at the dealership. The form has been signed and submitted and the full amount will be refunded and applied to my loan. Thank you Camping World and Good Sam.

Bird Freak

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Posted: 07/03/21 05:00pm Link  |  Print  |  Notify Moderator

markaa14 wrote:

Good news. I finally got in touch with the right person at the dealership. There is a form that you sign at the dealership. The form has been signed and submitted and the full amount will be refunded and applied to my loan. Thank you Camping World and Good Sam.
I would still follow up on it anyway. CW does not have a stellar reputation for doing this.


Eddie
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markaa14

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Posted: 07/03/21 07:31pm Link  |  Print  |  Notify Moderator

Bird Freak wrote:

markaa14 wrote:

Good news. I finally got in touch with the right person at the dealership. There is a form that you sign at the dealership. The form has been signed and submitted and the full amount will be refunded and applied to my loan. Thank you Camping World and Good Sam.
I would still follow up on it anyway. CW does not have a stellar reputation for doing this.


Yes. We will. We also have copies of the forms that were submitted with the person's signature.

Good Sam Care Team

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Posted: 07/22/21 07:31am Link  |  Print  |  Notify Moderator

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team

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