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B&W Companion Hitch Shock replacement

JWDryHeat
Explorer
Explorer
Just called B&W and they are sending me a new shock for my RVB3300 hitch. Wow. No money required, will be here on a couple days. Now, how do I replace it? Has anyone done this? Does it require taking the whole upper end apart?
2015 F350 DRW 6.7 PowerStroke
2017 Heartland Bighorn 3970RD
17 REPLIES 17

alexleblanc
Explorer
Explorer
its an easy job, i did mine last summer in about an hour or so. B&W was nice enough to send me a free replacement shock for the head.
TV - 2017 F350 CCSB SRW Platinum 6.7 + 5er - 2021 Grand Design Reflection 311 BHS + B&W Companion
On Order - 2022 F350 CCSB SRW Platinum 6.7

laknox
Nomad
Nomad
ford truck guy wrote:
laknox wrote:
ford truck guy wrote:
Jerry, really?? You want Ron to report you to the B&W club??

Did you know there is 1 single grease zerk as well?


There =should= be 3. Should be a 90 zerk to grease the head pivots so you can grease without having to take the head off to do so. Been wanting to drill and tap these for years, but have never gotten roundtuit. ๐Ÿ™‚

Lyle


I only have 1... The bushings are accessible once the head is removed...
HITCH MAINTENANCE
Grease the saddle through the grease zerk
approximately every six months with multipurpose grease. This allows the coupler to
pivot freely.
As needed, grease the polyurethane bushings
with high-grade lithium grease.
Spread a thin layer of multi-purpose grease around the
inside surface of the jaws where they grasp the kingpin.


On page #24 is the maintenance - B & W maintenance - Companion Ford Puck


Yes, I do do this, yearly. (I don't tow all that much, right now.) Jaws get greased every couple trips.

Lyle
2022 GMC Sierra 3500 HD Denali Crew Cab 4x4 Duramax
B&W OEM Companion & Gooseneck Kit
2017 KZ Durango 1500 D277RLT
1936 John Deere Model A
International Flying Farmers 64 Year Member

laknox
Nomad
Nomad
fj12ryder wrote:
laknox wrote:
ford truck guy wrote:
Jerry, really?? You want Ron to report you to the B&W club??

Did you know there is 1 single grease zerk as well?


There =should= be 3. Should be a 90 zerk to grease the head pivots so you can grease without having to take the head off to do so. Been wanting to drill and tap these for years, but have never gotten roundtuit. ๐Ÿ™‚

Lyle
Here ya go. ๐Ÿ™‚



Well, cr@p. Now I =do= have a round tuit, so I'm going to have to do this. Fortunately, we have POWER at our shop! ๐Ÿ™‚

Lyle
2022 GMC Sierra 3500 HD Denali Crew Cab 4x4 Duramax
B&W OEM Companion & Gooseneck Kit
2017 KZ Durango 1500 D277RLT
1936 John Deere Model A
International Flying Farmers 64 Year Member

JWDryHeat
Explorer
Explorer
B&W answered this question with the instructions that came with the shock. Now I need to get a 1 1/2 inch wrench times two.
2015 F350 DRW 6.7 PowerStroke
2017 Heartland Bighorn 3970RD

Cummins12V98
Explorer III
Explorer III
Yea I will hold off on the report to headquarters.
2015 RAM LongHorn 3500 Dually CrewCab 4X4 CUMMINS/AISIN RearAir 385HP/865TQ 4:10's
37,800# GCVWR "Towing Beast"

"HeavyWeight" B&W RVK3600

2016 MobileSuites 39TKSB3 highly "Elited" In the stable

2007.5 Mobile Suites 36 SB3 29,000# Combined SOLD

laknox wrote:
ford truck guy wrote:
Jerry, really?? You want Ron to report you to the B&W club??

Did you know there is 1 single grease zerk as well?


There =should= be 3. Should be a 90 zerk to grease the head pivots so you can grease without having to take the head off to do so. Been wanting to drill and tap these for years, but have never gotten roundtuit. ๐Ÿ™‚

Lyle


I only have 1... The bushings are accessible once the head is removed...
HITCH MAINTENANCE
Grease the saddle through the grease zerk
approximately every six months with multipurpose grease. This allows the coupler to
pivot freely.
As needed, grease the polyurethane bushings
with high-grade lithium grease.
Spread a thin layer of multi-purpose grease around the
inside surface of the jaws where they grasp the kingpin.


On page #24 is the maintenance - B & W maintenance - Companion Ford Puck
Me-Her-the kids
2020 Ford F350 SD 6.7
2020 Redwood 3991RD Garnet

fj12ryder
Explorer II
Explorer II
laknox wrote:
ford truck guy wrote:
Jerry, really?? You want Ron to report you to the B&W club??

Did you know there is 1 single grease zerk as well?


There =should= be 3. Should be a 90 zerk to grease the head pivots so you can grease without having to take the head off to do so. Been wanting to drill and tap these for years, but have never gotten roundtuit. ๐Ÿ™‚

Lyle
Here ya go. ๐Ÿ™‚

Howard and Peggy

"Don't Panic"

laknox
Nomad
Nomad
ford truck guy wrote:
Jerry, really?? You want Ron to report you to the B&W club??

Did you know there is 1 single grease zerk as well?


There =should= be 3. Should be a 90 zerk to grease the head pivots so you can grease without having to take the head off to do so. Been wanting to drill and tap these for years, but have never gotten roundtuit. ๐Ÿ™‚

Lyle
2022 GMC Sierra 3500 HD Denali Crew Cab 4x4 Duramax
B&W OEM Companion & Gooseneck Kit
2017 KZ Durango 1500 D277RLT
1936 John Deere Model A
International Flying Farmers 64 Year Member

laknox
Nomad
Nomad
JWDryHeat wrote:
Just called B&W and they are sending me a new shock for my RVB3300 hitch. Wow. No money required, will be here on a couple days. Now, how do I replace it? Has anyone done this? Does it require taking the whole upper end apart?


Yes. I've had one sitting in my garage for several years because of this. Once we finally get power to our shop, I'll get the hitch torn down and get mine replaced.

Love B&W's customer service. I have the old 16k hitch and every 3-4 years they have to send me new u-bolts when I break one off. I keep the unbroken ones for just-in-case. ๐Ÿ™‚

Lyle
2022 GMC Sierra 3500 HD Denali Crew Cab 4x4 Duramax
B&W OEM Companion & Gooseneck Kit
2017 KZ Durango 1500 D277RLT
1936 John Deere Model A
International Flying Farmers 64 Year Member

fj12ryder
Explorer II
Explorer II
If I remember correctly, it's not a bad job at all to replace the damper. The bolt on mine broke at some point, don't remember when exactly, but they sent a replacement, no charge and no questions asked. Superior customer service IMO.
Howard and Peggy

"Don't Panic"

MFL
Nomad II
Nomad II
ford truck guy wrote:
Jerry, really?? You want Ron to report you to the B&W club??

Did you know there is 1 single grease zerk as well?


Ron kind of owes me, from helping him recover from a forum issue a while back, so doubt he will make an official report.:p

Yes Joe, I know about the zerk, but thanks for the heads up!

Maybe Barney can remove all posts necessary, to make the red face go away!!

Jerry

MFL wrote:
Ouch...that wet noodle really stings! ๐Ÿ˜ฎ

May have to turn in my cap/t-shirt?

Jerry


I would have had to received a cap/shirt in order to return them :h :B
Me-Her-the kids
2020 Ford F350 SD 6.7
2020 Redwood 3991RD Garnet

Jerry, really?? You want Ron to report you to the B&W club??

Did you know there is 1 single grease zerk as well?
Me-Her-the kids
2020 Ford F350 SD 6.7
2020 Redwood 3991RD Garnet

MFL
Nomad II
Nomad II
Ouch...that wet noodle really stings! ๐Ÿ˜ฎ

May have to turn in my cap/t-shirt?

Jerry