DIRECTV Real or Not

[DD716TED]

Yesterday I received an email from DIRECTV.. Everything in the from address looks right and it came to my email address that I only use for specific accounts, Directv being one of them...BUT SOMETHING LOOKS / SMELLS FISHY.. There were no links or anything to click on in the email. Anyone else who subscribes to the NFL Sunday Ticket package from Directv get this email??? Ironic that I am cancelling the NFL package this year anyway because of cost / politics..

[MrWizard]

This is what I see
When I get the monthly email billing notice for my Wi-Fi hotspot account

"AT&T Account Management • update@emaildl.att-mail.com"

Note the "att-mail.com"

[Acampingwewillg]

I just read last week about the selling off of Direct TV although the actual transaction sounds complicated in regards to the new owners. I just thought it funny that one reason for the sale was the losses AT&T has incurred for many reasons, one being customer service! What an understatement that is!!!!

In regards to the sale, having been a loyal customer for close to, what, 25 years, it can't get much worse so bring on the New ownership!!????

Oh, I did not get that offer but then again I never had Sunday ticket in the first place.

[GizmosMom]

I received that email, too. I just checked with AT&T and it is legitimate. It is a thank you for being a loyal customer.

[Michelle_S]

The search I did came up with AT&T has sold off DirecTV and the new owner Group say that 2022 will be the last your for the Sunday Ticket because it's a money loser with all the Streaming and over ways to watch the games.
I just hope the Customer Service improves because with AT&T it was almost nil.

[1492]

magicbus wrote:

this is email address it came from..

reply@message.att-mail.com

... we never used att-mail.com and this is the first time I’ve seen it. Not saying it’s fake, just use caution in case someone has obtained a mailing list.

att-mail.com is registered to AT&T SERVICES, INC. - Created on 2005-11-16.

Legit, though good to be cautious in any case.

[Dutch_12078]

If the email calls for no action on your part, just ignore it.

[wa8yxm]

I am going to second Dave here I did just a couple minutes research and "Suspect" is the word I'd use. not saying it's scam. but it is Suspect. I would not recommending replying to it without checking by calling the cuss-some-more non-service number on your receiver's screen

[magicbus]

this is email address it came from..

reply@message.att-mail.com

Coincidentally I was the lead architect and development lead for the upgrade of AT&T’s internal email system. That was in the 90’s but we never used att-mail.com and this is the first time I’ve seen it. Not saying it’s fake, just use caution in case someone has obtained a mailing list.

Dave

[DD716TED]

magicbus wrote:

enblethen wrote:
Direct TV is now ATT. Email should be showing ATT and not Direct TV! Scam!

As if this past week this is no longer true. AT&T has spun off Directv and now it is its own entity.

Dave

this is email address it came from..

reply@message.att-mail.com

[magicbus]

enblethen wrote:
Direct TV is now ATT. Email should be showing ATT and not Direct TV! Scam!

As if this past week this is no longer true. AT&T has spun off Directv and now it is its own entity.

Dave

[NamMedevac_70]

Details of this recent changeover has been on Google news as of yesterday. I did not read the long article as I am not a consumer.

[bfacklam]

I also got this same email giving us a free year of NFL Sunday ticket. It says it's a reward for being loyal fans. Received the same email last year and we enjoyed the NFL Sunday ticket all season at no charge. Enjoy the upcoming season.

[enblethen]

Direct TV is now ATT. Email should be showing ATT and not Direct TV! Scam!