Good Sam Club Open Roads Forum: Technology Corner: HP 2420 "dirty" baxkground
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 > HP 2420 "dirty" baxkground

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TenOC

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Posted: 12/04/21 03:46pm Link  |  Quote  |  Print  |  Notify Moderator

On my last trip I took my HP LaserJet 2420dn printer with me now when I try to printer a page, I get a dirty background. See the attached photocopy of a blank page. Do you have any suggestions on what could cause this? I followed HP instructions on how to make a cleaning page and ran the cleaning page through the unit with no joy. Could it be that the toner cartridge got shook up in transit? Should I replace the toner?


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Please give me enough troubles, uncertainty, problems, obstacles and STRESS so that I do not become arrogant, proud, and smug in my own abilities, and enough blessings and good times that I realize that someone else is in charge of my life.

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2oldman

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Posted: 12/04/21 04:15pm Link  |  Quote  |  Print  |  Notify Moderator

Have you tried google? (No, I'm not insulting you)

Jackathan

Nebraska

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Posted: 12/04/21 05:35pm Link  |  Quote  |  Print  |  Notify Moderator

That model looks to have the fuser and toner all in one cartridge. I would think that a new toner cartridge would solve the problem. Buy the cheapest one you can find, not HP, and see if it fixes the issue. If not, new printer time.

ferretgrandpa

Missouri

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Posted: 12/04/21 06:47pm Link  |  Quote  |  Print  |  Notify Moderator

I'd try another toner cart first.

Could it be a bad (worn out) drum? Or is there a 'waste' tank that beeds emptying?


Medical reasons took us off the road
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