Good Sam Club Open Roads Forum: How do you cancel an ESP?
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Open Roads Forum  >  Good Sam Extended Service Plan

 > How do you cancel an ESP?

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KBower97

Florida

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Posted: 01/21/22 07:06am Link  |  Quote  |  Print  |  Notify Moderator

Good Morning,
We purchased a 2020 Grey Wolf travel trailer on 9/23/20 and would like to cancel the extended service plan (service contract) ,the GAP, the paint protection plan and the tire and wheel protection. How do you go about doing this? I have heard mixed reviews online about Camping World warranties and Good Sam. Any help is greatly appreciated.

2 many 2

USA

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Posted: 01/21/22 04:52pm Link  |  Quote  |  Print  |  Notify Moderator

Since no one else has chimed in I will give my 2 cents worth. In my experience, the ESP providers are going to require anything you want to do in writing. Also, since over a year has transpired since the contracts have been initiated your refund will be heavily prorated if they allow a refund at all, especially if you have filed any claims.

Start with the finance department that sold you the contracts, but don't expect too much help from them, they have already received their 100% commissions and spent it long ago.

If you have any paperwork at all, somewhere in the fine print the details of the cancellation process should be stated somewhere.

Do not be surprised if you can only get half your money back. If the refund is on the smaller side, you may opt to just keep the plan, that is if they will tell you up front how much they will refund.

You can be sure they will do everything to make this process as difficult as possible for you and it will take many months to conclude the process.

Good luck

garyemunson

Reno, Nevada

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Posted: 01/22/22 03:18am Link  |  Quote  |  Print  |  Notify Moderator

Be careful cancelling your GAP coverage. RVs depreciate so much that if it did get wrecked, you will likely find yourself FAR underwater without the GAP coverage. You could always walk away but you would ruin your credit for years in the process. The big hazard of buying an RV on credit. As for the service plans, 2M2 is probably right as you have been in it long enough what you get from the cancellation won't be a lot. Crunch the numbers and try to determine if it will be worthwhile to you. As miserable as those contracts are and are such a pain to collect on, you do have SOME protection from them. The pittance they will refund to you may not be worth it.

Scottiemom

Florida

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Posted: 01/22/22 05:22am Link  |  Quote  |  Print  |  Notify Moderator

We cancelled ours by calling in and requesting it. Ours was set to expire (both time wise and mileage) and we had just bought a home and didn't plan on any trips in the few months following.

It was cancelled and a credit applied to the credit card we charged it on.

Dale


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Posted: 01/22/22 11:45am Link  |  Quote  |  Print  |  Notify Moderator

Hello KBower97,

Thank you for your time and post. Please allow us to look into your inquiry. Did you purchase the extended service plan at the dealership or with Good Sam?
Please provide your policy and contact number in a private message.
Have a good day.

Thank you,
Good Sam Customer Care Team

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