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bob213

Fresno, CA

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Joined: 12/09/2007

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Posted: 01/21/22 07:17pm Link  |  Quote  |  Print  |  Notify Moderator

I signed up for a 3 year membership on 1/5/22. Website says I can log on to "my account" and get membership number within 24 hours. Sticky here says I will receive an email within 48 hours to get my membership number. I can not log on to website. I registered and it says my email and password do not match. I asked for a password reset and and the email says there is no account associated with my email. When I try to re-register it tells me there is already an account associated with my email. I never received an email confirming my membership registration. I have a confirmation number for the sign up fees.
How do I get my membership number or log on to "my account"?


You can avoid reality, but you cannot avoid the consequences of avoiding reality – Ayn Rand


ROBERTSUNRUS

Salem, Oregon

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Joined: 06/16/2010

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Posted: 01/21/22 10:46pm Link  |  Quote  |  Print  |  Notify Moderator

[emoticon] Hi, I also got several E-mails for Good Sam renewal. So, fine, I will renew my membership. As I went to renew my membership, I was asked to sign in. I tried to sign in, but I guess that I wasn't registered, so it didn't work. So now I register and sign in. (I just wanted to pay my bill and move on) Next, I had to fill in all of the information squares. I didn't want all of this; I just wanted to pay the fee and be done with it. Finally, after submitting all of my information and credit card information. And agreeing to all of the terms, I clicked to submit all of this only to have a page pop up saying that their web site had a failure.

Oh, just forget it all. For gosh sakes, I just wanted to pay for my renewal, not buy a house.


"> Bob ">
2005 Airstream Safari 25-B
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Good Sam Care Team

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Posted: 01/22/22 11:48am Link  |  Quote  |  Print  |  Notify Moderator

Hello bob213,

Thank you for your time and inquiry. We will be glad to look into your concerns.
Please provide your contact number and zip code in a private message.
Have a good day.

Thank you,
Good Sam Customer Care Team

bob213

Fresno, CA

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Joined: 12/09/2007

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Good Sam RV Club Member

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Posted: 01/22/22 07:24pm Link  |  Quote  |  Print  |  Notify Moderator

PM sent

bob213

Fresno, CA

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Joined: 12/09/2007

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Good Sam RV Club Member

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Posted: 01/24/22 06:21pm Link  |  Quote  |  Print  |  Notify Moderator

Happy to report great service and remedy for problem. Thanks GS!

jetboater454

Camping or home

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Joined: 07/21/2009

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Posted: 01/25/22 06:21am Link  |  Quote  |  Print  |  Notify Moderator

Thanks for reporting that it's fixed.[emoticon]


2011 Toyota Tundra DC Long Bed
2001 Harley Dyna Lowrider

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