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 > 2015 Cummins Turbo Actuator

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IdaD

Idaho

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Posted: 04/18/22 08:58am Link  |  Quote  |  Print  |  Notify Moderator

I just got a letter from FCA advising that they are extending the warranty on my turbo actuator to 15 years and 150k miles. How common is this problem and how expensive of a fix is it out of warranty?

I'd heard a little bit about it but I'm guessing it may be more widespread than I was thinking if they're extending the warranty coverage.


2015 Cummins Ram 4wd CC/SB


Grit dog

Black Diamond, WA

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Posted: 04/18/22 01:01pm Link  |  Quote  |  Print  |  Notify Moderator

New actuators are $500-800 and most require a dealer software calibration/flash. City Diesel offers a new, not reman (as I understand it) VGT actuator that is plug n play.
Replacement is fairly simple theoretically. About twice the time on a non deleted truck to get the EGR stuff disassemble to get to it. Other issue is the bolts are commonly very corroded. Mine looks horrible and it's basically never seen a real winter.
I hear about it all the time on the Cummins forum, but idk real numbers, % gone bad at how many miles.
Sitting at almost 100k miles on our truck now and so far so good...


2016 Ram 2500, MotorOps.ca EFIlive tuned, 5” turbo back, 6" lift on 37s
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Me Again

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Posted: 04/18/22 07:06pm Link  |  Quote  |  Print  |  Notify Moderator

TDR site has documented a lot of failures!


2021 F150 2.7 Ecoboost - Summer Home 2017 Bighorn 3575el. Can Am Spyder RT-L Chrome, Kawasaki KRX1000. Retired and enjoying it! RIP DW 07-05-2021


Cummins12V98

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Posted: 04/19/22 07:26am Link  |  Quote  |  Print  |  Notify Moderator

This extended warranty so far has only applies to 2015 models. Mine was replaced under warranty last year. Mine is a 2015 so I have another 56k or 8 years left on my newly extended warranty.

Yes it's a fairly common problem. There is a form on the back side of your letter that a person can fill out if they had paid out of pocket for an actuator replacement.

Nice FCA is extending warranty on these and paying if a person already paid out of pocket.


2015 RAM LongHorn 3500 Dually CrewCab 4X4 CUMMINS/AISIN RearAir 385HP/865TQ 4:10's
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blofgren

Surrey, B.C.

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Posted: 04/22/22 10:21pm Link  |  Quote  |  Print  |  Notify Moderator

Was there something particular for the 2015 models that caused this warranty extension?


2013 Ram 3500 Megacab DRW Laramie 4x4, 6.7L Cummins, G56, 3.73, Maximum Steel, black lthr, B&W RVK3670 hitch, Retrax, Linex, and a bunch of options incl. cargo camera
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Cummins12V98

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Posted: 04/23/22 08:10am Link  |  Quote  |  Print  |  Notify Moderator

blofgren wrote:

Was there something particular for the 2015 models that caused this warranty extension?


Never heard anything special about 2015's on the TDR.

Cummins12V98

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Posted: 04/23/22 08:11am Link  |  Quote  |  Print  |  Notify Moderator

My Son will be filing for the cost of the Cummins actuator he replaced at under 150k on his 2015 Limited.

Grit dog

Black Diamond, WA

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Posted: 04/23/22 11:05am Link  |  Quote  |  Print  |  Notify Moderator

Cummins12V98 wrote:

blofgren wrote:

Was there something particular for the 2015 models that caused this warranty extension?


Never heard anything special about 2015's on the TDR.


Me neither, and it seems to be an issue across multiple years and same part number for several years afaik.
But for a mfg to offer extended warranty I’m sure it has to meet a certain criteria of number of failures. And economically speaking, they wouldn’t issue an extension until that criteria is exceeded.
Not unlike the old Dmax injector warranty extensions. Started with early models and then progressed to later models, presumably as those proved to have a certain failure % as well.

Of little consequence to me unless my “good” dealer would warranty it given that it is not affected by my modifications. But I didn’t expect any warranty coverage on anything powertrain when I bought the truck since the bed was full of shiny new takeoff parts and the tailpipe was black and smells like a diesel!

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