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 > Cedar Creek rear cap cracks

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Lantley

Ellicott City, Maryland

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Posted: 06/13/22 12:09pm Link  |  Quote  |  Print  |  Notify Moderator

dougrainer wrote:

yellow dog wrote:

Doug - You explained the exact procedure on how to repair from someone else I spoke too. What is the expectancy of the repair in your opinion...in mine if the repair is done correctly should last as long as the rest of the cap. Also, not sure I'm following you with the paper trail, when I noticed it out of the gate, I brought it to dealer's attention, they made arrangements to repair. Bottom line is, it was not done properly and here I am.


When you have a problem like you have, you get EVERYTHING in writing. You also ask both the Dealer and FR and the Body shop what warranty they will supply for the repair. GET IT IN WRITING. I doubt most body shops would warranty a repair on an RV for more than 1 year. One thing a LOT of people do not realize on warranties is this. True for both Auto's and RV's. The warranty period is for the term for the OEM. For instance, you have a 1 year warranty. At 11 months they replace the Water pump. Your warranty on the Water Pump is 1 month, NOT 1 year from the replacement. Same with Auto's. 3 year warranty. At month 35 they replace the Alternator. Your warranty is 1 month NOT another year or another 36 months for the Alternator. Some Body Shops warrant for lifetime you own the CAR for body work. Most do NOT. Doug


Which is why at this point the easiest way to resolve the matter is to simply pay to have it fixed.BTDT


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Krusty

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Posted: 06/13/22 01:03pm Link  |  Quote  |  Print  |  Notify Moderator

Now that you are an expert on how to do the job correctly, and exactly how long it should last, why not just do the repair yourself?


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Esacnj

NJ

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Posted: 06/16/22 11:15am Link  |  Quote  |  Print  |  Notify Moderator

I guess it's unreasonable to think that a repair should correct a problem for good rather than just long enough to get past a warrantee period. Unfortunately for everyone this has become the norm across the board no matter what you have done. Sad state of affairs.

* This post was edited 06/16/22 11:35am by Esacnj *

Lantley

Ellicott City, Maryland

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Posted: 06/16/22 04:57pm Link  |  Quote  |  Print  |  Notify Moderator

Esacnj wrote:

I guess it's unreasonable to think that a repair should correct a problem for good rather than just long enough to get past a warrantee period. Unfortunately for everyone this has become the norm across the board no matter what you have done. Sad state of affairs.

Unfortunately in the RV world the goal is to clear the warranty period.

shadows4

Kansas City, Mo

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Posted: 07/16/22 10:24am Link  |  Quote  |  Print  |  Notify Moderator

Curious as to what the OP'er did to fix the problem?


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FlatBroke

CO/AZ

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Posted: 07/17/22 07:26am Link  |  Quote  |  Print  |  Notify Moderator

If everyone gave a 4 year warranty on an RV they would all go broke.



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Esacnj

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Posted: 07/17/22 08:51am Link  |  Quote  |  Print  |  Notify Moderator

FlatBroke wrote:

If everyone gave a 4 year warranty on an RV they would all go broke.


Unless they fixed it right the first time.

yellow dog

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Posted: 07/17/22 08:44pm Link  |  Quote  |  Print  |  Notify Moderator

Shadows4 - I called the repair guy that originally did the repair for my dealership. He basically told me, he can't be responsible for anything beyond 1 year. I also called someone I was put in contact with that does fiberglass / body work. He told me the issue was caused by not prepping the area properly, which would cause the fade and clear coat to peel. I haven't decided if I'm going to have it repaired yet or not, but one thing is for sure, I will not be taking it back to the guy the dealership uses...

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