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awning issues

brianseay1
Explorer
Explorer
I have a 2007 Coachmen Cross Country 389DS. I am trying to find the model number on my awning. It is an A&E two step awning (manual). the only number I have found is 3307846.125 and that is on the arm. I have pulled out all of my manuals for the coach and can't find the number. It measures 16'9" inside of arm to inside of arm. The awning will free fall when lowering and it will not roll back up without doing it by hand. If anyone can help me out with any info it would greatly be appreciated.
Brian & Neena & B.G.
B.G. 2014 Goldendoodle
2007 Coachmen Cross Country 389DS
300 HP Cummins Turbo Charged
03 Sahara Jeep Wrangler & 05 Harley Davidson Ultra Classic
2014 800 RZR4
Roll Tide Roll
2 REPLIES 2

dougrainer
Nomad
Nomad
You do not need model in this case. You need to replace BOTH the RH and LH Torsions spring assbly's. 1 is bad and the other after 15 years is probably ready to fail. Doug

This is the RH white which will be at the front of the RV

https://www.dyersonline.com/dometic-polar-white-two-step-right-hand-torsion-assembly.html

This is the front Black RH. It depends on your color. The RH has the LOCK assbly while the LH(if you can find one) is just a spring.

https://www.dyersonline.com/dometic-black-two-step-right-hand-torsion-assembly.html

Scottiemom
Nomad
Nomad
You need to roll the awning completely out and it will be on the tube on the one end. I know this because I just had the awning fabric replaced and when I had some other work done on it, the repairman put the awning out for me and I snapped a picture of the label. I sent that to the awning guy and that was just what he needed. It tells the length, etc. I had previously taped the awning up and didn't think it would unroll, but turned out it did and I was able to get all the info for the repair.

Dale
Dale Pace
Widow of Terry (Teacher's Pet)

Traveling with Brendon, my Scottish Terrier

2022 Honda Odyssey
2011 Mazda Miata MX-5

2021 Coach House Platinum III 250DT
Fulltimed for 15 years, now living in Florida

http://www.skoolzoutforever.blogspot.com/