Cradz350
Delaware
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Hello to all,
I am new to this forum. I own a 2015 F-250 with the 6.7. I was in the process of hooking the truck to my 5th wheel (April 15th) for a spring break trip when the truck started to shutter. It felt like I was hit by a gust of wind, but when I looked at the dash; the check engine light was on. A check of the code showed a PO269 or cylinder 3 is not contributing to engine power. I also noticed an audible tapping sound. Fast forward; the dealer (Hertrich Ford of Milford Delaware) has determined the cylinder 3 and 7 connecting rod bearings have spun and I will need a new engine. They are working to determine if Ford will cover the cost. The truck is religiously maintained to include Rotella T6 every 5k miles. I am a little shocked to say the least that this engine catastrophically failed at such low mileage...especially a lower end failure.
With all that said, has anyone else experienced a similar failure and if yes; what was the root cause?
It should also be noted this truck is completely stock and has not been modified with any performance upgrades. The dealer tech stated bearing failure is usually due to oil starvation. (I am not here to disagree, and the dealership has been great to work with), but the oil was full at the time of tear-down. At 20k miles there was a vacuum pump failure that dumped during operation 70 percent of the truck's oil. The service manager at that dealership, when asked if the leak damaged the engine stated "we took out the bad part and put in the good part; what else do you need to know"...so no determination was ever made for other damage.
Anyway, this whole situation sucks with one silver lining. I did borrow my dad's '06 power stroke and saved the family trip. I forgot how much I missed the sound and raw power of the 6.0. My brother has my old 6.0 that I got coming home from a deployment in 2003...I definitely have a soft spot for Ford diesels.
Sincerely
Chris Radziewicz
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PButler96
Midwest
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Joined: 06/13/2022
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That sucks, maybe you'll get lucky and Ford will do something, but I doubt it on a 7 yr old truck. You dont hear much about rod bearings spinning. Weird.
I had a 2014 F150 with the 5.0 which developed a major cylinder head issue in 2019, about 3 months after the 5yr/60K powertrain warranty expired on time. The truck mileage was at 37,000 and change. After much back and forth with the dealer, a Ford zone rep, and some other guy higher up the Ford food chain, I was basically told too bad in a nice sort of way. The warranty has expired which it had, you're on your own. So about $4000 later......... That's why they have end dates to warranties. Ford/GM/Ram have 5yr/60K powertrain warranties on $85K trucks while Kia puts a 10yr/100K powertrain warranty on a $20K Soul LOL. That should tell folks something
But all that horse poopage said, good luck with it.
I have a burn barrel in my yard.
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Fulltimer50
Kerrville, Tx
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Joined: 07/07/2001
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How did you get the truck to the dealership?
How did they determine the problem?
George
2011 F350 PSD CC LB 4X4 DRW Lariate
2015 Mobile Suites 41RSSB4 5th Wheel
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Cradz350
Delaware
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The truck is actually 6.5 years old. The bearing failure as I've learned is common with the engine. The servicing dealership has had multiples including a 350 a month before mine. For something that shouldn't happen to have multiple incidents at the same dealer tells me they have a design defect. Hence updates to the connecting rods, pistons etc.
After months of deliberation Ford offered to pay 65 percent of the repair. Leaving me with 8500 out of pocket. I agreed and when the time came to pay... the number was increased to me paying 14,400.00. The dealership was as shocked as I was. So we went back to deliberation mode because even the dealer was unhappy Ford had pulled a bait and switch. This week after more research I learned on top of the labor and parts pricing there is almost a 9,000 markup on parts...this appears to be on the dealer end but I'm not sure. I've requested the full repair estimate with no reply. I know Ford asked the dealer to run as a warranty claim.
If this was a standard wear item I would agree the warranty period is over. This is a manufacturer design defect and a massive safety issue. Tight bearing clearance (compared to previous diesels) and poor oil circulation add to the issue. Had I been towing the RV and had this failure...someone could have been seriously hurt.
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Cradz350
Delaware
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Truck was towed to the dealer. The tech pulled the engine,flipped over removed the oil pan and number 3 and 7 cylinder connecting rod bearings. There isn't any damage to the mains or other rods
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Grit dog
Black Diamond, WA
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Sorry to hear about this (which didn’t just happen but you joined a rv forum explicitly to talk about it?).
Regarding the cost, you never got any discount. You got jacked around by the dealer until you paid for all of it and then some. They just tried to make you feel better about it.
2016 Ram 2500, MotorOps.ca EFIlive tuned, 5” turbo back, 6" lift on 37s
2017 Heartland Torque T29 - Sold.
Couple of Arctic Fox TCs - Sold
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Geo*Boy
Unknown
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Joined: 04/27/2020
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I would go to your state’s attorney general and request action and NEVER drive a Ford again.
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nickthehunter
Midwest
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How can there be a $9,000 markup on parts on a new engine swap?
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Cradz350
Delaware
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Here's the breakdown I sent to Ford and the delaership...
Good morning to all,
I have been researching the parts and labor for the vehicle and came up with the following, based on the average hourly Ford dealer shop rate of 185.00 per hour (seems to be the going rate in Dover). AllData shows 26hours for a long block with parts transfer. With that in mind here are the parts I found from Ford parts.com with Winner as my dealer...(couldn't find Hertrichs in the system).
Longblock $7566
Turbo $1940.83
Labor at 26 hours: $4810
Total $14,316.83
With all that said, let's add another 3000.00 for shipping, gaskets, fluids, filters etc. Total is $17,316.83 and that's being generous.
I'm confused on the extra $7000.00 to $9000 above this number. Will some please explain the monetary difference as well as send me the estimated repair sheet? Thank you.
(It's been 7 days and no response from Ford or the dealership)
* This post was
edited 08/12/22 08:38am by Cradz350 *
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Cradz350
Delaware
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The total repair according to Ford and the dealership is just shy of 25,000
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