Good Sam Club Open Roads Forum: My Coach Net experience tonight.
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 > My Coach Net experience tonight.

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JoeH

Apollo Beach,FL

Senior Member

Joined: 02/21/2001

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Good Sam RV Club Member

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Posted: 10/02/22 05:33am Link  |  Quote  |  Print  |  Notify Moderator

Scottiemom wrote:

We had a bad experience years ago with just one flat tire on our 40' Phaeton. Eventually we got someone to come out and slap a used tire on it as we had no spare. We drove 22 miles to a Boulevard Tire dealer in Florida and boondocked in their parking lot. They fixed our tire in the morning. They said they do not do business with Coach Net and it has to do with the way CN pays those vendors. I am not sure what they require but the way it goes, they are frequently left waiting on their money. They had previously dealt with them but no longer. They said they would have dispatched a truck to us immediately and it would have taken maybe 45 minutes and cost $75. As it was the bill was well over $300, plus the $75 we paid out of pocket the next morning to have the necessary repair done.

So it isn't always that there is no service available, it's that there may not be a service willing to jump through the hoops with CN.

Dale

Exactly, When I finally got towed ( a company that was no longer on the coach net call list) , I talked with the driver. He said the same thing. Coach net uses the lowest cost providers and then jerks them around with payments. So you get the bottom of the barrel if they happen to show up


Joe
2013 Dutch Star 4338- all electric
Toad is 2015 F-150 with bikes,kayaks and Harley aboard

Dtank

USA

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Joined: 12/13/2005

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Posted: 10/12/22 11:59am Link  |  Quote  |  Print  |  Notify Moderator

JoeH wrote:

Scottiemom wrote:

We had a bad experience years ago with just one flat tire on our 40' Phaeton. Eventually we got someone to come out and slap a used tire on it as we had no spare. We drove 22 miles to a Boulevard Tire dealer in Florida and boondocked in their parking lot. They fixed our tire in the morning. They said they do not do business with Coach Net and it has to do with the way CN pays those vendors. I am not sure what they require but the way it goes, they are frequently left waiting on their money. They had previously dealt with them but no longer. They said they would have dispatched a truck to us immediately and it would have taken maybe 45 minutes and cost $75. As it was the bill was well over $300, plus the $75 we paid out of pocket the next morning to have the necessary repair done.

So it isn't always that there is no service available, it's that there may not be a service willing to jump through the hoops with CN.


********************************

REPLY TO POSTS - (sorry about being "inserted" in the middle) of same!

[emoticon]...[emoticon]


Many/most tow operators (the folks the "Motor Clubs" contract with),
have contracts with several of the "Motor Clubs".

Unfortunately, the above is true. When "we" could visit the tow operators forum (without "affiliation"), this was a common complaint.

Soooo - if you are a tow operator and have other service contracts with businesses who pay their bills promptly - who gets the best response? How about a local police agency - who wants a road opened quickly?

Suggest anyone who wants an Emergency Road Service that performs well, contact US Rider. Yes - it's intended for equestrians - BUT you do *NOT* have to own a "hay burner" -or- be towing/driving a horse trailer. It's the only ERS that will tow a trailer with live animals!

Only caveat is the ERS subscriber must be with the vehicle/s requiring the service -and- they do not provide service for commercial horse transporters.

I found that out when I questioned their services, as explained in their brochure. I received both a US Mail reply, an e-mail, and an invitation to speak (by phone) with the director of the service.

Can you do the same with your ERS provider?

Dtank..

********************************************************



Dale

Exactly, When I finally got towed ( a company that was no longer on the coach net call list) , I talked with the driver. He said the same thing. Coach net uses the lowest cost providers and then jerks them around with payments. So you get the bottom of the barrel if they happen to show up


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